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Warrantywise Case Study #8 – Mehmet Hurer

Every month Warrantywise contact a customer who has received excellent service from us and has encountered a recent repair. This month Warrantywise contacted Mehmet Hurer. Find out what he has to say for yourself here!

Key Facts
Make Model Fault Code Amount Paid
Audi A4 Cooling System £628.37

Mr Hurer has been a customer with Warrantywise for over 8 years. He initially purchased a three year plan with his previous car, a Volkswagon Passat. He encountered a problem with the Passat and upon receiving excellent service from Warrantywise, Mr Hurer had no hesitation in taking out another Warrantywise warranty for his current car, an Audi A4.

Mr Hurer took his car into the Audi dealership for its annual service and MOT. Although he was not experiencing any problems with the car, the routine check noticed that there was a problem with the oil cooler which was leaking small amounts of oil, and if left untreated could have caused major damage to the engine. Mr Hurer mentioned to the dealership that he had a Warrantywise warranty, and from that point onwards it was dealt with by Warrantywise. Mr Hurer said,

“Some warranty companies expect you to pay for repairs and then put in a claim for a cheque – but this was not the case here, as the dealership liaised directly with Warrantywise, and within half an hour the dealership had approval to carry out the repairs.”

Mr Hurer’s car is now back with him and fully repaired. When asked if he would recommend Warrantywise to friends and family he said,

“In a word, definitely!”

Going on to describe Warrantywise as,

“Trustworthy, Efficient and Friendly.”

Mr Hurer was nothing short of praise for Warrantywise and finally concluded with saying,

“This is the second time I have claimed with Warrantywise and on both occasions they have been very efficient and helpful.  Claims have been settled in full and on time, and been a very stress-free experience.  They have always been easy to get hold of, both using email and over the phone. I have no hesitation recommending Warrantywise – i’ve been using them for over 8 years now.”


Fault Code Amount
Gearbox (selector) £4655.33
Gearbox (auto) £4536.00
Gearbox (auto) £3605.22
Radiator £3600.00
Tensioner £3528.01

View more Top Paid Repairs for Audi Cars

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Warranty Wise and Warranty Wise Logo are trademarks of Warrantywise. The website "" and contents herein are for information purposes only. This does not form part of any contract of protection. Any and all Warranty Plan confirmation including Warranty Plan Documents and Application Forms will be issued upon purchase. It is important that you read our information supplied and then make your own choice of warranty cover together with any plan additions that you may need as a vehicle owner who demands to ensure that your vehicle warranty requirements are met now and in the foreseeable future. Terms & Conditions apply provided by Warranty Wise and also available to view here warranty plan terms Tel 0800 169 7880. Warrantywise VAT registration number 264 8618 71 all prices and monetary figures quoted include VAT at the current rate. Warrantywise Limited is a company registered in England and Wales No. 07963594 at 5 Petre court, Petre Road, Clayton-le-Moors, Accrington, BB5 5HY and is part of Wise Group Holdings Limited, Company No. 10613336.