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Dealer Case Study – Proctor Cars

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Proctor Cars protect their prestigious vehicles with Warrantywise

Proctor Cars have been buying, selling and sourcing both pre-owned and new prestige, sports and 4×4 cars since the late 1970’s. In 2012 Proctor Cars signed up with Warrantywise and began providing their customers with the UK’s best used car warranty. Warrantywise Dealer Sales Supervisor Clare, went to visit Proctor Cars to talk to them about their experience with Warrantywise, here is what they had to say. 

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Why did you choose Warrantywise?

Proctor Cars decided to choose Warrantywise as their warranty provider to protect their cars and to provide their customers with peace of mind. Every pre-owned car they sell is sold with a minimum of 6 months warranty. They stated, that the quality of cover provided by Warrantywise is one of the main reasons Proctor Cars decided to protect their vehicles with Warrantywise. Due to the calibre of cars they sell, it is vital for them to protect their cars with the best cover, all equipped with main dealer labour rates and the best level of cover available.

“It is vital for us to protect our cars with the best level of cover.”

Proctor Cars Case Study

Booking Process

When booking on warranties, car dealers can either use the online system or call their dedicated Account Manager. Proctor Cars praised the online system, stating, “The booking system is something we cannot fault, it is so easy to use and it is great having the option to upsell all the different options.”

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Proctor Cars said their top three reasons for using Warrantywise are:

  • The website and portal are easy to use and customers are able to tailor the warranty to their needs.
  • We have a brilliant relationship with Warrantywise and our Account Manager, and no job is too much for them.
  • The quality of cover available is suited for the top range of cars we have available.

Proctor Cars praised the overall service received by Warrantywise stating, “We have a great relationship with Warrantywise and their friendly service is second to none.”

Meet their Account Manager… Clare

I began working at Warrantywise since April 2013. My first role was as a Dealer Account Manager selling our Trade warranties to Used Car Dealers. I then got promoted to Dealer Sales supervisor and I took over our Trade Key Accounts. I love this job role and enjoy the fact that every day is different.

I have been Proctor Car’s Account Manager since 2013. I have since built a very good relationship with them all at Proctors and often go out to visit them in Chesterfield.  They are a very successful used and new car dealership that prides themselves on honesty and customer satisfaction, by assuring all vehicles they sell are prepped and checked thoroughly, in the event their customers do need to claim the whole process and experience is plain sailing.

They trust us immensely to look after each and every one of their customers after sales. We are proud to have developed such a trustworthy and solid business relationship with James and Alan and the rest of the team at Proctor Car sales over the years and we hope there are many more to come.

Meet the Rest of the Team

Thanks for reading. Stay tuned to the Warrantywise blog, Facebook, Twitter & Instagram for more great content throughout 2017



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Warranty Wise and Warranty Wise Logo are trademarks of Warrantywise. The website "www.warrantywise.co.uk" and contents herein are for information purposes only. This does not form part of any contract of protection. Any and all Warranty Plan confirmation including Warranty Plan Documents and Application Forms will be issued upon purchase. It is important that you read our information supplied and then make your own choice of warranty cover together with any plan additions that you may need as a vehicle owner who demands to ensure that your vehicle warranty requirements are met now and in the foreseeable future. Terms & Conditions apply provided by Warranty Wise and also available to view here warranty plan terms Tel 0800 169 7880. Warrantywise VAT registration number 264 8618 71 all prices and monetary figures quoted include VAT at the current rate. Warrantywise Limited is a company registered in England and Wales No. 07963594 at 5 Petre court, Petre Road, Clayton-le-Moors, Accrington, BB5 5HY and is part of Wise Group Holdings Limited, Company No. 10613336.