Complaints Procedure
If you’re happy about our car warranty, inform a friend – if you’re not inform us!
Please give Warrantywise the opportunity to make ammends where they have not met with your expectations.
If you are still not satisfied you can follow the complaints procedure below.
Request a Review – Make a Complaint
1. Firstly, if you have any questions please contact Warrantywise by telephoning 0800 169 7880 and ask to speak to our customer services department.
2. If you require a review of any repair decision or have a complaint telephone the above number or write to the Customer Services Manager, Warrantywise at 5 Petre Court, Petre Road, Clayton-le-Moors, Lancs BB5 5HY or by email to: customerservices@Warrantywise.co.uk.
3. If you are not satisfied with any of the services we provide or the way in which we may have exercised discretion you can ask for your case to be reviewed personally by Quentin Willson or email him on quentinwillson@warrantywise.co.uk.
