Warrantywise Case Study #9 – Simon Jagger

Every month Warrantywise contact a customer who has received excellent service from us and has encountered a recent repair. This month Warrantywise contacted Simon Jagger. Find out what he has to say for yourself here!

MAKE

Land Rover

MODEL

Range Rover

Fault Code

Engine

Paid

£3,900

Simon Jagger Case Study

Mr Jagger purchased his Range Rover Sport from a private seller...

therefore felt it was important to have a warranty in place. Mr Jagger researched a number of warranty companies, and decided that Warrantywise was the right company for him.

Mr Jagger said,

“Having researched several aftermarket warranty companies it was clear there were vast differences in cover available and costs involved in taking a warranty. I studied the terms and conditions of the warranties and found that those offered by Warrantywise were the most favourable for myself and most likely to honour payment should I be unfortunate enough to make a claim. The cover available by Warrantywise is comprehensive and for a competitive price.”

Mr Jagger explained the process of booking the warranty stating,

“I took an online quotation and was contacted by a Warrantywise representative who spoke openly about the policy and forwarded me a copy of the policy to read prior to committing, which I believe showed they had nothing to hide.”

Mr Jagger was not only happy with how efficiently his repair was dealt with but also the process of completing the paperwork and updating his details.

“I took the policy out and the paperwork arrived promptly, when I changed my number plate to a cherished plate the paperwork was updated and sent to me with no issues or admin charges.”

In late September, Mr Jagger encountered a fault with his car, and following an examination it became apparent that the car had major engine failure and could not be repaired, and would therefore require replacement. Mr Jagger said,

“The garage I use submitted a claim to Warrantywise detailing the fault and associated costs with the work required to get my car back on the road. Warrantywise required proof of servicing and immediately honoured the claim allowing me to have the vehicle repaired, it was a very smooth process.”

Mr Jagger has had a warranty with Warrantywise since August 2015, and since then has recommended Warrantywise to countless friends and family on many occasions. He went on to describe Warrantywise as,

“Professional, efficient and honest.”

Mr Jagger was full of praise for warrantywise, and described his overall experience as,

“I have recommended Warrantywise on so many occasions, and I am pleased that everything from buying the warranty to making a claim is stress and hassle free. I am confident I have made the right choice.”
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