If your vehicle shows signs of a problem (such as a strange noise, lights on the dashboard or feels different to drive than you think it should), then you need to stop driving the car immediately and follow the Repairs Procedure. If you continue to drive the car you could worsen the damage and may even invalidate your warranty.
Warrantywise have launched a nationwide network of Approved Garages providing a service to our customers which is second to none!
Our approved garages take the hassle out of getting your car repaired by making the process as simple and as streamline as possible. To find your nearest approved repair centre, call us on 01254 355102.
A full copy of the Repairs Procedure is in your warranty booklet (see here *link to downloads page) but we have the basics below for reference only (please do check the booklet terms, they are important and explain all details in full).
Make sure Warrantywise have your up to date email address and mobile telephone number so we are able to give you updates throughout the repairs process. Status reports can be obtained from our repairs team. The quickest way is by email to firstname.lastname@example.org and use the subject:
“Vehicle Reg (AB00ABC) Warranty Number (9876543) Status Update” with your own car reg and warranty numbers.
A full copy of the Emergency Services is in your warranty booklet but we have the basics below for reference only (please do check the booklet terms, they are important and explain all details in full).
If you find yourself in the situation of having to carry out repairs in an emergency situation, such as when your Vehicle is attended to by a recovery organisation as a result of a Failure at a time when our repairs office is closed, or if you are outside the UK (but within the EU) then you should:
Note: In order to make sure that you receive the highest level of service and for training purposes telephone calls may be recorded. The repairs office opening hours are 9am to 5pm, Monday to Friday.
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