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What is an extended or used car warranty?

What is the benefit of our extended car warranty?

Our warranties are discretionary.

We exercise our discretion to decide whether and how to resolve repair claims.
We have appointed an independent arbiter to ensure that any disputes are resolved in a fair and un-biased manner.

We have appointed an independent arbiter to ensure that any disputes are resolved in a fair and un-biased manner.

Our warranties may provide different benefits for vehicles of different ages and mileage. it’s really important to review the terms of your warranty to understand what may be paid for your vehicle.

You can find more information on the ‘what may my plan include’ page.

Do I need an extended car warranty?

If your car is over 3 years old, your manufacturer’s warranty has most likely expired, leaving you vulnerable to expensive repair costs.

Think of an extended or used car warranty as a safety net for your wheels, which may pay for unexpected repairs beyond the original manufacturer’s warranty.

Extended car warranties may pay for a wide range of costs, including the cost of unexpected repairs and mechanical failures. It gives you peace of mind, knowing that you may not face expensive repair bills.

Can I choose my own garage?

Yes. You can use any VAT registered garage of your choice, however, we always recommend using one of our Approved Repairers. These repair facilities undergo careful monitoring to guarantee the best workmanship and service quality.

What are plan additions?

Plan additions are designed to enhance our service and give you more choice when personalising your warranty. You can add or remove these additions during the quote process to tailor your warranty to your needs and budget.

Can I get breakdown recovery?

Yes. All our warranty plans come with breakdown cover as standard provided by The Automobile Association (The AA) and we go the extra mile to include car hire, onward travel and other expenses.

What is the duration of the vehicle warranty?

Our warranties are available in lengths to suit your needs. From monthly cover to 12, 24 or 36 month warranties.

Discretionary Warranty

Discretionary warranties rely on the supplier’s discretion to decide whether and how to resolve repair claims or problems. They offer more flexibility in decisions. Repairs can be authorised by us, including costly ones, in fast turnaround times.

With the addition of the appointment of an independent arbiter Warrantywise ensures consumer protection, fair and unbiased resolution of any disputes.

Different types of warranties.

Insured Warranty

Insured warranty schemes involve agreements with insurance companies and underwriters. They indemnify policy holders against losses caused by covered parts in specific circumstances.

Repair decisions require underwriter authorisation, and coverage operates in clear-cut terms without grey areas.

Discretionary Warranty

Discretionary warranties rely on the supplier’s discretion to decide whether and how to resolve repair claims or problems. They offer more flexibility in decisions. Repairs can be authorised by us, including costly ones, in fast turnaround times.

Appointing an independent arbiter ensures that the consumer is protected and that any dispute is resolved in a fair and un-biased manner.

Who is the independent arbiter for Warrantywise?

Master mechanic, Edd China, is the independent arbiter for Warrantywise. As arbiter, Edd will be responsible for supporting Warrantywise and our customers by providing input to the contents of our extended warranty plans to ensure they remain the UK’s best. Edd will also arbitrate any issues that arise between Warrantywise and its customers and exercise his discretion to ensure you receive a totally fair service.

As a master mechanic, Edd is perfectly placed not only to be able to advise on how to ensure its warranty plans are in keeping with industry trends and provide competitive advantages, but also ensure they meet the highest level of service possible. He will also exercise his discretion and hold the final say, above Warrantywise, over any repairs and can overturn any decision he doesn’t deem fair or reasonable on any customer’s behalf.

Edd China holding Warrantywise mug

Steps to get you back on the road.

It all starts with a phone call to us and we’ll go from there.
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Step 1.

Call us to log your repair

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Step 2.

Fault diagnosis assessed

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Step 3.

If approved, repairs are carried out

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Step 4.

Back on the road

What are the different cover levels?

Once you're ideal plan has been selected based on your cars age, make and mileage you can choose additional elements to personalise your warranty to suit your needs and budget.

Warranty FAQ’s.

Each plan warranty is slightly different in the level of cover it provides, so please refer to the ‘what does my plan cover’ page for details.

Our warranties are designed to provide the widest potential scope of repairs for the age and mileage of your vehicle. We automatically select the most appropriate level of plan for your vehicle, which you can then tailor to meet your specific needs during the online quote process or by speaking with one of our team of warranty experts on 0800 001 4990, who will help you through the process.

Our warranties are available in lengths to suit your needs. From monthly warranties to 12, 24 or 36 month warranties.

If you purchased your warranty directly, then yes. If you sell your car, you can transfer the remainder of your warranty to your new vehicle. Depending on the make, age and mileage of your new car additional charges may apply. Call our admin team on 0800 001 4990 for full details.

Warrantywise and Warrantywise Logo are trademarks of Warrantywise. The website "www.warrantywise.co.uk" and contents herein are for information purposes only. This does not form part of any contract of protection. Any and all Warranty Plan confirmation including Warranty Plan Documents and Application Forms will be issued upon purchase. It is important that you read our information supplied and then make your own choice of warranty cover together with any plan additions that you may need as a vehicle owner who demands to ensure that your vehicle warranty requirements are met now and in the foreseeable future. Terms and Conditions apply and are provided by Warrantywise available to download here or upon request by calling 0800 169 7880. Warrantywise Limited (No. 07963594 ) and Warrantywise UK Limited (No. 14775172) both trading as Warrantywise are companies registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, Lancashire, BB1 3NU and both are part of Wise Group Holdings Limited, Company No. 10613336. Warrantywise Limited (VAT registration number 264 8618 71) and Warrantywise UK Limited (VAT registration number 437 8119 76) are VAT registered companies. All prices and monetary figures are quoted include VAT at the current rate.

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*Please refer to specific plan terms and conditions.