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What is an extended or used car warranty?

Think of an extended or used car warranty as a safety net for your wheels. It's a service agreement that gives you extra coverage for unexpected repairs, providing peace of mind beyond the original manufacturer's warranty.

What is the benefit of an extended car warranty?

An extended car warranty provides several benefits. It offers financial protection by covering the cost of unexpected repairs and mechanical failures that may occur after the manufacturer’s warranty expires. It gives you peace of mind, knowing that you won’t face expensive repair bills. However, cover levels vary so it’s really important to review the terms, limitations, and exclusions of the warranty plan to understand what is covered for your vehicle.

Do I need an extended car warranty?

If your car is over 3 years old, your manufacturer’s warranty has most likely expired, leaving you vulnerable to expensive repair costs. An extended car warranty can protect you against mechanical and electrical faults, giving you added peace of mind.

What does an extended car warranty cover?

Plans cover different things depending on your cars age and mileage. You can find more information on the ‘what does my plan cover’ page.

Can I choose my own garage?

Yes. You can use any VAT registered garage of your choice, however, we always recommend using one of our Approved Repairers. These repair facilities undergo careful monitoring to guarantee the best workmanship and service quality.

What are plan additions?

Plan additions are designed to enhance our service and give you more choice when personalising your warranty cover. You can add or remove these additions during the quote process to tailor your cover to your needs and budget.

Can I get breakdown recovery?

Yes. All our warranty plans come with breakdown cover as standard provided by The Automobile Association (The AA) and we go the extra mile to include car hire, onward travel and other expenses.

What is the duration of the vehicle warranty?

Our plans are available in lengths to suit your needs. From monthly cover to 12, 24 or 36 month plans.

Different types of warranties.

Insured vs Assured (Discretionary) warranty. What's the difference?

Insured Warranty

Insured warranty schemes involve agreements with insurance companies and underwriters. They indemnify policyholders against losses caused by covered parts in specific circumstances.

Repair decisions require underwriter authorisation, and coverage operates in clear-cut terms without grey areas.

Non-Insured (Discretionary) Warranty

Discretionary warranties rely on the suppliers discretion to decide whether and how to resolve repair claims or problems. They offer more flexibility in terms and conditions. Repairs can be authorised in-house, including costly ones, resulting in faster turnaround times.

Discretionary warranties can extend coverage to include repairs in the “grey area.” Appointing an independent arbiter ensures that the consumer is protected and that any dispute is resolved in a fair and un-biased manner.

Who is the independent arbiter for Warrantywise?

Master mechanic Edd China is the independent arbiter for Warrantywise. As arbiter, Edd will be responsible for supporting Warrantywise and our customers by providing input to the contents of our extended warranty plans to ensure they remain the UK’s best. Edd will also arbitrate any issues that arise between Warrantywise and its customers and exercise his discretion to ensure you receive a totally fair service.

As a master mechanic, Edd is perfectly placed to not only be able to advise on how to ensure its warranty plans are in keeping with industry trends and provide competitive advantages, but also ensure it meets the highest level of service and protection possible. He will also exercise his discretion and hold the final say, even above Warrantywise, over any repairs and can overturn any decision he doesn’t deem fair or reasonable on any customer’s behalf.

Edd China holding Warrantywise mug

Steps to get you back on the road.

It all starts with a phone call to us and we’ll go from there.
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Step 1.

Call us to log your repair

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Step 2.

Fault diagnosis assessed

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Step 3.

If approved, repairs are carried out

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Step 4.

Back on the road

What are the different cover levels?

Once you're ideal plan has been selected based on your cars age, make and mileage you can choose additional elements to personalise your cover to suit your needs and budget.

Warranty FAQ’s.

Each plan is slightly different in the level of cover it provides, please refer to the ‘what does my plan cover’ page for details.

Our retail plans are designed to provide the most comprehensive level of cover available for the age and mileage of your vehicle. We automatically select the most appropriate level of cover for your vehicle, which you can then tailor to meet your specific needs during the online quote process or by speaking with one of our team of warranty experts on 0800 001 4990, who will help you through the process.

Our plans are available in lengths to suit your needs. From monthly cover to 12, 24 or 36 month plans.

If you purchased your plan directly, then yes. If you sell your car, you can transfer the remainder of your warranty plan to your new vehicle. Depending on the make, age and mileage of your new car additional charges may apply. Call our admin team on 0800 001 4990 for full details.

Warrantywise and Warrantywise Logo are trademarks of Warrantywise. The website "www.warrantywise.co.uk" and contents herein are for information purposes only. This does not form part of any contract of protection. Any and all Warranty Plan confirmation including Warranty Plan Documents and Application Forms will be issued upon purchase. It is important that you read our information supplied and then make your own choice of warranty cover together with any plan additions that you may need as a vehicle owner who demands to ensure that your vehicle warranty requirements are met now and in the foreseeable future. Terms and Conditions apply and are provided by Warrantywise available to download here or upon request by calling 0800 169 7880. Warrantywise Limited (No. 07963594 ) and Warrantywise UK Limited (No. 14775172) both trading as Warrantywise are companies registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, Lancashire, BB1 3NU and both are part of Wise Group Holdings Limited, Company No. 10613336. Warrantywise Limited (VAT registration number 264 8618 71) and Warrantywise UK Limited (VAT registration number 437 8119 76) are VAT registered companies. All prices and monetary figures are quoted include VAT at the current rate.

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*Please refer to specific plan terms and conditions.