Question 1

What is a Used Car Warranty?

Accepted Answer

If your car is over three years old, chances are your manufacturer’s warranty will have expired. A used car warranty is your safety net should something go wrong with your vehicle. It provides a form of additional insurance cover against certain faults, giving you peace of mind that you’re protected when things don’t go to plan.

An extended car warranty from Warrantywise will protect you from facing unexpected and often expensive repair bills. Our warranties are second to none, offering the best cover and service, and should something go wrong with your vehicle, we’ll take the stress out of the situation.

Question 2

Do I need a Car Warranty?

Accepted Answer

Every year over 1,000,000 cars are left unprotected when their manufacturer's warranty expires. This leaves car owners exposed to high-priced repair bills often running up into the hundreds and sometimes thousands.

Modern vehicles can cost a small fortune to fix if they go wrong and with some main dealers now charging up to £200 per hour, the labour charges alone can be crippling. Your car is likely to be the 2nd largest investment you’ll make in your lifetime, so why leave it without mechanical breakdown protection?

Taking out an extended warranty with Warrantywise will protect you from these costs that seem to come at the most inconvenient times. No other warranty company covers more of your vehicle and all our warranties include roadside assistance, recovery, car hire and your hotel and travel expenses as standard.

Question 3

How much does a warranty cost?

Accepted Answer

The cost of your car warranty will vary depending on the make and model of the car you’re protecting. More expensive cars tend to cost more to repair, resulting in a higher warranty price. Similarly, as older cars are more likely to break down, you will notice an increase in the cost of a warranty. Another factor to consider is your mileage – the more you drive, the more your warranty is likely to cost.

Unlike many of our competitors, with a used car warranty from us, you won’t encounter a forced plan excess. We allow you a voluntary excess and your plan’s price will adjust accordingly to the excess you choose.

Question 4

Should you buy a used car warranty?

Accepted Answer

Every year over 1,000,000 cars are left unprotected when their manufacturer’s warranty expires. This leaves car owners exposed to high repair bills. When you take out an extended car warranty with us, we’ll help protect you from these expensive costs.

New cars often come with a warranty supplied by the manufacturer – typically this will cover you for 3 years or 60,000 miles against defects that may cause your car to malfunction. Our Warrantywise extended car warranty is designed to offer similar protection when this manufacturer warranty expires.

Not only do we offer one of the best car warranty packages in the UK in terms of what we cover, but all our warranties also include roadside assistance, recovery, car hire, and your hotel and travel expenses as standard.

Question 5

What does an extended car warranty cover?

Accepted Answer

There are literally thousands of mechanical and electrical parts which go into making a car, and as one of the UK’s leading car warranty companies, we can provide cover for any unexpected or premature failures of covered parts.

The extent of your protection will depend on the level of cover you have chosen. If your car is up to 6 years old or has travelled up to 60,000 miles, we can provide a used car warranty that covers ALL the mechanical and electrical parts of your vehicle.

If your vehicle exceeds these limits, we offer part warranty packages that provide comprehensive cover unrivalled in the marketplace. Find out more about what’s covered in our car warranty packages.

Question 6

Do your Warranties Cover LPG Vehicles?

Accepted Answer

Liquefied Petroleum Gas (LPG) is a type of liquid gas that is used as fuel for a variety of purposes, including powering cars. With petrol and diesel prices rising, many motorists are converting their cars to run on LPG . Warrantywise cover LPG vehicles under our Warranty, the same as any other vehicle. However, we do not cover any vehicles that have been converted to LGP, only vehicles that were previously duel fuel.

Question 7

What happens when the Manufacturers Warranty Expires?

Accepted Answer

When your car was new it would have been protected by a warranty supplied by the manufacturer. Typically this will cover you for 3 years or 60,000 miles after the date of manufacture against defects that may cause your car to malfunction. The manufacturer will then replace or repair the vehicle at no cost to you.

The Warrantywise extended car warranty is designed to offer similar protection which your manufacturer supplied when your car was new. In effect, you are extending your protection against mechanical or electrical breakdown and protecting your bank balance if something goes wrong with your car.

Question 8

Is every Extended Car Warranty the same?

Accepted Answer

Unfortunately not. Many companies offer extended car warranties but the difference in cover between the plans available varies significantly.

Some warranty plans only cover you for a set list of items on your car, and there are over 5,000 parts in a typical car, a list of 150 covered items on a set of warranty terms and conditions doesn’t provide good value for your money! Warrantywise provide a used car warranty that covers ALL the mechanical and electrical parts of your vehicle when it’s up to 6 years old or has travelled up to 60,000 miles. If your vehicle exceeds these limits we offer listed Part warranty packages that provide comprehensive cover unrivalled in the marketplace. Want to know what’s covered?

Question 9

Who Pays for Repairs?

Accepted Answer

Warrantywise will settle the Authorised Repair Cost as instructed by you. This can either be directly to your chosen Repairer and you will likely have nothing to pay, unless there are valid reasons why we are only paying a part of the bill.

Question 10

No Weasel Words

Accepted Answer

Many warranty companies look to wiggle out of paying for your repair through nasty small print and stipulations. We have gained the trust of many high-profile tv presenters, including Quentin Willson who has designed and banned all 'Weasel Words' from the Warrantywise plan, as this is simply the fairest way.

So you won’t find words like betterment, consequential failure or breakdown that limit the cover you get.

Question 11

How do I start a car warranty repair?

Accepted Answer

If your vehicle shows signs of a problem (such as a strange noise, lights on the dashboard, or perhaps it feels different to drive than it usually does), then you need to stop driving the car immediately and follow the Repairs Procedure.

Unless it’s an emergency, you must call us to let us know that your car needs repairing. We will then call an Approved Repairer, or you can take your car to any VAT registered garage of your choice. You must request detailed receipts, and follow the manufacturer’s recommendations in your service book. By following these simple steps, we’ll get you back out on the open road in no time.

Question 12

Choose Who Repairs Your Vehicle

Accepted Answer

Many warranties won’t pay more than their network Labour rate (often as low as £28/hour) or leave you to arrange your own repairs and run the risk of a botched job.. We allow you to choose the Labour rate, from your friendly neighbourhood mechanic (providing he is VAT registered) rate right up to the local main dealer pricing, so you have all the choices you need at a price you can afford. We also operate an Approved Repairer scheme which will carry out any repairs required under the warranty and can even Service and MOT your vehicle at an over-riding discount, where importantly, we pay the garage directly.

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Why you Should Choose Warrantywise

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Mat Watson

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Ben Adams

“When I had trouble with my car they dealt with the claim without fuss and bother to me email sent to me and the garage well done”

Helen

“Have used Warrantywise for several years now, when I have had to claim for a repair, authorisation and payment was prompt. No hassle.”

Michael

“Fantastic had no hesitation in renewing as the claim on my car was dealt with professionally and with no hassle whatsoever ”

John Fitzgerald

“I had to make a small claim in the three months of my warranty from the dealer.- dealt with without any problems.”

Mr Parry

“Very helpful when renewing my policy and immediately answered my few queries”

Raymond Johnson

“Excellent customer care, and very helpful staff. They respond to you quickly and courteously.”

Graham

“Excellent service, great value for money and peace of mind.”

Mrs Selvey

“I have dealt with Warranty Wise for many years insuring both mine and my wife's car.”

S Taylor

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