Optima Cars protect their prestigious vehicles with Warrantywise

Optima Cars, a specialist car dealership, have been providing prestige vehicles to the sports and entertainment industry for over 12 years. With some famous buyers amongst the likes of Paul Pogba, Fernando Torres and Jesse Lingard. Warrantywise recently got in touch to talk to them about their experience, here is what they had to say.

Optima Cars

Why did you choose Warrantywise?

Four years ago, Optima Cars decided to choose Warrantywise as their warranty provider to protect their cars and to provide their customers with peace of mind. Optima stated, “After spending many years using various other warranty companies and suffering all kinds of bad experiences we were luckily recommended to use Warrantywise and have never looked back”.

Optima Cars praised the service they receive from Warrantywise stating, “Like any reputable dealer, we try to prepare our cars before they leave the showroom the very best we can to avoid warranties being required. We feel that our partnership with Warrantywise gives great piece of mind not only to our customers but to our internal team also”.

Optima Cars

Booking Process

When booking on warranties, car dealers can either use the online system or call their dedicated Account Manager. Optima Cars praised the online system, stating, “The booking system could not be easier or more straight forward. The sytstem recommends the correct level of warranty cover for the car when we input the age and mileage into the system, we cannot go wrong. The system provides us with great amounts of detail to report back to and trace, making our life easier.”

Optima Cars said their top three reasons for using Warrantywise are:

The website and booking system is transparent, easy to use and straight forward.
Warrantywise allow us to gain a reputation of trust with customers, giving them peace of mind.
The service provided from point of sale material, to dedicated customer support and technical assistance is second to none in the industry.”

Optima Cars praised the overall service received by Warrantywise stating, “Overall we are more than happy with our relationship with Warrantywise, and we hope this relationship will continue for many years to come.”

“We were recommended to use Warrantywise and have never looked back”
Stephanie Scott

Meet their Account Manager… Steph

I have been here at Warrantywise since February 2014 as a Dealer Account Manager. I have continued in this role even after I was promoted to Dealer Sales Team Leader a couple of years ago. I really enjoy being an Account Manager, as I get to speak to people everyday and no two days are the same.

I took over the key accounts in August of this year, which is when I also started to look after Optima Cars account. They have been with us for many years and over this time we have built up a good relationship. They specialise in selling high end vehicles and make sure all their vehicles are well prepared before going out to customers. We all work closely together to ensure that their customers receive the best service possible and are happy with their overall experience.

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