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Edd Chine sits on 3 car tyres

Edd’s expert knowledge

Automotive enthusiast, presenter, master mechanic, motoring specialist, and inventor, Edd China, best known for co-presenting the Discovery Channel’s Wheeler Dealers programme, shares his passion for all things automotive and gets under the bonnet of used car warranties.

How I work with Warrantywise

As a passionate advocate in the automotive industry, I strongly endorse the importance of used car warranties, they can offer priceless peace of mind and financial protection against unforeseen repairs. Warrantywise stands out by providing a discretionary warranty like no other, what I mean by this is that they consider each repair request on its merits to decide if a repair is appropriate, and that’s just one of the many reasons I chose to work with them.

In my role as an arbiter, I am dedicated to ensuring that the warranty terms are not only fair and transparent but also customer-oriented. Should a dispute arise that cannot be resolved through the usual channels, it is my responsibility to step in and use my final discretion to find a resolution. With this unique approach, Warrantywise sets a remarkable standard in the industry.

To help you understand the complexities of used car warranties, including the discretionary aspect, I’ve created a few short videos I call them ‘Edd’ splainers’…


Browse Edd's collection of videos.

If you'd like to know what the term 'consequential damage' means or simply want to know what a car warranty is, you're in the right place as Edd shares his expert knowledge.

What is a car warranty?

All the information you need about warranties in a short video – no confusing terms or jargon. Edd simplifies what a car warranty is and explains how having a comprehensive warranty ensures that you are financially protected.

The benefits of a used car warranty

When a master mechanic stops to share the benefits of a used car warranty, we have to take note. From avoiding unexpected repair costs to 24/7 roadside assistance, Edd hammers out the advantages of car warranties for motoring peace of mind.

What is a discretionary warranty?

Edd explains how, unlike car insurance, a discretionary warranty allows Warrantywise the flexibility to assess each claim on a case-by-case basis. Also, it’s his job to consider unresolved claims applying his discretion over Warrantywise if he believes it is fair to you to do so.

Warrantywise’s repair process

We understand that finding a fault with your vehicle can be stressful, which is why our friendly warranty experts are with you every step of the way. Here Edd explains our repair process. Just found a fault? We’ll keep you moving.

What does ‘betterment’ mean?

Learn all about why Warrantywise exclude betterment from our plans in this short video from Edd. This explainer will provide you with the clarity needed to make an informed decision about your warranty.

What is ‘consequential damage’?

Edd explains all about consequential damage in this short video and why Warrantywise include it as standard, when many others don’t! This explainer will provide you with the confidence to make an informed decision about your car warranty.

Parts replaced in pairs

Certain vehicle components work in pairs. Where it is important to do so, during warranty repairs, parts may be replaced in pairs rather than individually. Edd explains the benefits of this and how it can save you money, and hassle, in the long run. 

Premature failure explained

You may have heard the term ‘premature wear and tear’ or ‘premature failure’. Edd explains what this means for you and your warranty and how you should not be experiencing premature failure. Premature failure can pose a safety risk to motorists.

What are ‘additions’?

Plan Additions are there to make your warranty even better and give you more choices to customise it according to what matters most to you. Here, Edd explains how warranty additions can provide you with added peace of mind.

What’s not covered?

No warranty can cover everything, which is why it’s crucial to read the terms and conditions of your plan to know what’s covered and, more importantly, what’s not. Edd highlights the importance of fully understanding your warranty plan before you buy.

Edd's warranty checklist.

Follow Edd's step by step guide to help minimise the chance of any repair claim being declined. If you have any questions about anything in this list please call us, we're here to help.

Double check that you have the car warranty cover and additions you need

We give you 30 days to change anything you missed when signing up for your car warranty, as long as you haven’t made a repair in the meantime.

Stop driving your vehicle the moment you think something is wrong!

If you carry on driving you can make the problem worse, and this could invalidate any repair request you make.

Your vehicle servicing is up to date, using a VAT registered garage

You make sure your car has been properly serviced, and our car warranty will look after your vehicle.

Don't repair your vehicle without our prior authorisation

Tell us what you’re doing before you pay for any repairs to your vehicle, so we can log it. We can’t guarantee we’ll pay for the necessary repairs if you don’t let us know first.

Our expert examiners are available to diagnose a problem

If we’re unsure about the exact nature of a part failure we may ask an expert engineer to examine your vehicle. This is a standard process and assists us in cutting out confusion.

Contact us for any advice and guidance

If you’re unsure about your car warranty or need further guidance, we’re here to help. You can call us on 0844 335 1988, send us a message or read about our Repairs Procedure.

Warrantywise and Warrantywise Logo are trademarks of Warrantywise. The website "" and contents herein are for information purposes only. This does not form part of any contract of protection. Any and all Warranty Plan confirmation including Warranty Plan Documents and Application Forms will be issued upon purchase. It is important that you read our information supplied and then make your own choice of warranty cover together with any plan additions that you may need as a vehicle owner who demands to ensure that your vehicle warranty requirements are met now and in the foreseeable future. Terms and Conditions apply and are provided by Warrantywise available to download here or upon request by calling 0800 169 7880. Warrantywise Limited (No. 07963594 ) and Warrantywise UK Limited (No. 14775172) both trading as Warrantywise are companies registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, Lancashire, BB1 3NU and both are part of Wise Group Holdings Limited, Company No. 10613336. Warrantywise Limited (VAT registration number 264 8618 71) and Warrantywise UK Limited (VAT registration number 437 8119 76) are VAT registered companies. All prices and monetary figures are quoted include VAT at the current rate.

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