- Reliability Index score out of 100
- 72
- Average repair cost
- £1232
- Most regular repair request
- Gearbox
- Average age at repair
- 8 years
- Average mileage at repair
- 61,200 miles
Considering a Used Nissan Juke? Here’s What to Know About Its Reliability
The Nissan Juke has established itself as a highly popular vehicle in the UK market. In 2023, it ranked as the 8th best-selling new car in the country, with 31,745 registrations, outperforming well-known models like the Volkswagen Golf and Ford Focus [1]. Currently, there are approximately 302,773 Nissan Jukes on UK roads with valid MOTs, representing about 0.88% of all vehicles in the country [2].
Its domestic production at Nissan’s Sunderland plant has likely contributed to its appeal, and it’s described as a “massive export earner” for the UK [3]. Despite its polarising design, many find the Juke’s distinctive look appealing, with experts noting that its “cuteness” adds to its charm [3]. The Juke’s popularity has remained strong since its introduction in 2010, with Nissan continually updating the model to keep it competitive in the rapidly changing automotive market.
The Nissan Juke is a well-known compact SUV (Sports Utility Vehicle) with its distinctive design and sporty appeal. However, if you’re considering buying a used Juke, it’s important to weigh up its reliability and the potential costs of ownership. Here’s a detailed look at what you can expect in terms of reliability based on the latest data.
Overall reliability score: 72
The Nissan Juke scored 72 on the reliability index and tied joint 7th place with the Hyundai ix35. This places it in a similar range to other compact SUVs, but it does suggest that there are some potential areas of concern to be aware of, particularly as the vehicle ages.
Most regular repair request: Gearbox issues
The most regular repair requests for the Nissan Juke centre around the gearbox and transmission. The older Juke models, particularly those with the 1.6-litre petrol engine, were commonly fitted with a CVT, which has been associated with various reliability issues, including premature failure and stalling during acceleration.
The newer models, which utilise the manual and dual-clutch options, aim to provide a more engaging driving experience and address some of the shortcomings of the CVT system. The latest models of the Juke offer a six-speed manual gearbox or a seven-speed dual-clutch automatic gearbox.
Recognising the signs of a failing gearbox is crucial for maintaining your vehicle’s health and avoiding costly repairs. Common indicators include difficulty changing gears, unusual noises like whining or grinding and leaking transmission fluid. You might notice a burning smell, often described as rubber-like, or experience shaking while driving and slipping of gears.
In severe cases, you may face complete transmission failure where the car won’t move in drive. If you observe any of these symptoms, it’s essential to have your vehicle inspected by a qualified mechanic promptly. Gearbox issues can escalate quickly, potentially leading to more serious and expensive problems if left unaddressed. Regular maintenance and attention to these warning signs can help extend the life of your gearbox and ensure smoother, safer driving.
Having an extended warranty in place can also help protect you against potential gearbox repair bills with your Nissan Juke, offering you motoring peace of mind. Some may call it a safety net. Just be sure to check your plan details before you take the warranty out so you know exactly what is included and remember, no warranty can include everything!
Most expensive repair: Potentially costly engine issues
An engine-related repair was the most expensive repair request listed in the data for the Nissan Juke, with the bill reaching an eye-watering £10,850.58. This figure highlights the importance of thoroughly checking the engine’s condition before committing to a purchase. While these high-cost repairs are less common, they are still a risk!
It’s important to keep in mind that no vehicle is immune to faults, and when you are purchasing a second-hand car it is not always possible to tell the condition of the vehicle. Protecting yourself against expensive repair bills with an extended warranty can offer some peace of mind.
Average repair costs: A little more expensive than some
On average, repair requests for the Nissan Juke come in at £1,232.52. Compared with the Renault Captur at £671.91 and the Hyundai ix35 at around £900, this is higher than average. This reflects the potential expense of repairing the gearbox and engine.
Age and mileage considerations
The average age at which repairs are typically needed is 7.8 years, with vehicles having covered around 61,241 miles by that point. This mileage is on the lower end compared with others in the most reliable SUVs. Whilst this SUV is considered reliable, faults occurring at a low age on average could be something to watch out for. That being said, faults can and often do occur at any time. No vehicle is immune to faults!
The average annual mileage for cars in the UK is approximately 7,500 miles, with petrol cars typically averaging slightly less than diesel vehicles. While lower mileage is often seen as more desirable, well-maintained higher-mileage cars can also be reliable options, provided they have a solid service history.
Ultimately, the condition and maintenance of the car are just as important as its mileage when making a purchasing decision [5][6][7]. You might want to consider the type of driving the car has undergone; vehicles primarily used for short city trips may show more wear compared to those driven mainly on motorways.
Market pricing for the Nissan Juke
The average price of a used Nissan Juke in the UK varies depending on factors such as age, mileage, and trim level.
According to CarSite, the average price for a used Nissan Juke SUV is approximately £5,453, with an average mileage of 50,500 miles [8]. Arnold Clark lists used Jukes starting from around £7,498, while Parkers indicates that prices can range from £1,085 for older models to £24,310 for newer, high-spec versions [9].
Overall, the used Nissan Juke market offers a wide range of options, making it accessible for various budgets and preferences. Considering the Nissan Juke’s lower age of mileage at repair and higher average repair cost, it is worth doing your research when shopping for one and ensuring it has been well maintained with a good service history.
For added peace of mind, you have the option to be able to buy an extended warranty with your provider of choice when you purchase the vehicle. Already purchased your vehicle but are interested in a warranty? No problem, you can purchase a warranty at any point of your vehicle ownership, subject to your vehicle meeting age and mileage requirements.
Final thoughts
The Nissan Juke remains an attractive option for those looking for a compact SUV with a distinctive design and strong road presence. However, with an average repair cost of around £1,232.52 and the possibility of high-cost gearbox and engine repairs, it’s important to factor these into your budget. Opting for a well-maintained example with a full-service history is crucial in minimising the risk of unexpected issues.
If you’re drawn to the Nissan Juke’s unique styling and features, ensuring you’re prepared for the potential repair costs with an extended warranty will help you enjoy your purchase with confidence. Buy an extended warranty online today and enjoy motoring peace of mind.
Sources
Disclaimer: Warrantywise Reliability Index Scoring and Data: Rank is measured by repair request frequency, average vehicle age at the time of fault, average mileage, and average labour time, from 1 August 2021 and 1 August 2024, and includes vehicles between three and ten years old where there are a minimum of 250 cars on cover. Average repair costs collated over a period between 1 August 2021 and 1 August 2024. Since the sample was selected, Warrantywise has seen a significant rise in the price of labour and parts, which will impact future repair costs. All data used is from Warrantywise’s proprietary internal research. Warrantywise believes the information contained herein to be accurate at the time of release. However, the company may upload new or updated information if required and assumes that it is not liable for the accuracy of any information interpreted and used by the reader.
Warranty FAQ’s.
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A car warranty, or an extended car warranty as you may also see it called, can help to pay for the cost of fixing your car if something goes wrong with it, like a mechanical or electrical problem.
New cars usually come with a warranty that lasts for 3 years. This means the manufacturer will fix any problems during that time. After this period any repairs or problems will need to be fixed by the vehicle owner.
For peace of mind, after your manufacturer’s warranty expires to help you seek to manage repair costs effectively, you can purchase an extended warranty.
Warranties do not include all defects. Most warranties will never pay for accidental damage or premature failure of a part.
You must read the plan terms and conditions of any warranty before you take it out.
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Our warranties are discretionary. This discretion allows for flexibility, as in each case we exercise our discretion to decide whether and how to resolve repair claims.
We have appointed an independent arbiter, Edd China, to ensure that any disputes with customers are resolved in a fair and un-biased manner. In the event of a dispute between us, Edd China has the final ‘discretion’.
This is what makes Warrantywise unique.
With access to our network of approved repair centres, you can rely on professional and reliable repairs.
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An extended car warranty from Warrantywise provides protection for your vehicle beyond the manufacturer’s warranty, shielding you from unexpected repair costs that can arise due to mechanical or electrical failures. With additional benefits including recovery, car hire and onward travel, to name but a few, our warranty gives you peace of mind, eliminating the stress and hassle associated with unforeseen repairs and expenses. With access to our network of approved repair centres, you can rely on professional and reliable repairs. By choosing Warrantywise, you can budget more effectively and avoid unexpected costs with cover you can be confident in.
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Our warranties are designed to provide the widest potential scope of repairs for the age and mileage of your vehicle. We automatically select the most appropriate level of plan for your vehicle, which you can then tailor to meet your specific needs during the online quote process or by speaking with one of our team of warranty experts on 0800 001 4990, who will help you through the process.
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At Warrantywise, we aim to make the repair process hassle-free for everyone. When If you choose one of our Authorised Repairers to carry out an approved repair, we will handle the settlement of the repair cost directly with them, eliminating the need for you to make any payments.
We always recommend using one of our Approved Repairers. Their repair facilities undergo careful monitoring to guarantee the best workmanship and service quality.
However, we understand that you may have a preferred garage in mind. If that’s the case, please ensure they are VAT registered and follow our provided ‘Repairs Procedure’ outlined in the plan booklet. It’s also crucial to verify that their labour rate aligns with your warranty schedule.
If you decide to use your preferred garage, you may be required to pay the bill in full. However, rest assured, once the repair work has been agreed by us, we will promptly reimburse you directly for the agreed expenses. Our aim is to provide convenience and financial peace of mind throughout the repair journey.
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As long as your car has an up to date service history you don’t necessarily need to service the car before we issue a warranty. However, if the vehicle doesn’t have evidence that the last service was performed at the correct time, you will need to arrange to have the car serviced to the manufacturer’s recommendations before your warranty cover is effective. Please refer to Section G – Servicing your vehicle for full details.
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It is the vehicle owner’s responsibility to maintain their vehicle. Following the manufacturer’s service schedule ensures that vehicles are properly maintained.
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It is important to thoroughly check the service history of a second-hand vehicle before purchasing. Where the previous owner has missed a service, we’ll still provide a warranty if the service history is brought up to date according to the manufacturer’s recommendations (including any recommended remedial work). This must be brought up to date immediately and proof of the service provided.
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No, you don’t have to have a car inspected before it can go on cover.
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Our warranties are available in lengths to suit your needs. From monthly warranties to 12, 24 or 36 month warranties.
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You can choose to pay for your warranty in full, over 4 month or PAYG (monthly pay as you go).
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All Warrantywise plans come with a no question 14 day money back guarantee. You can cancel the plan at any time within the first 14 days and providing you have not requested that we meet the cost of any repairs, we will cancel the plan and refund your payment without deduction.
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We always recommend using one of our Approved Repairers. These repair facilities undergo careful monitoring to guarantee the best workmanship and service quality. However, we understand that you may have a preferred garage in mind. If that’s the case, please ensure they are VAT registered and follow our provided ‘Repairs Procedure’ outlined in the plan booklet. It’s also crucial to verify that their labor rate aligns with your warranty schedule.
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Our repairs office hours are 8.30am-5.00pm Monday – Friday (except bank holidays). If you breakdown out of hours, please phone our 24/7 breakdown service on 0800 054 2174. For full details on what to do with regards to repairs out of hours, please refer to Section H in your plan book.
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It is important to stop driving the vehicle immediately, and call our repairs team on 01254 355102. The lines are open Monday to Friday, 9am to 5pm and Saturday 9am to 12pm. In the case of an emergency breakdown out of hours, please call 0800 054 2174. If you continue to drive after you suspect a fault, it could affect your warranty. Rest assured, we are here to assist you throughout the process.
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The Oxford English Dictionary defines ‘Electrical’ as: (1) concerned with, operating by, or producing electricity. This means it has to be powered by, use, or produce electricity in order to function. NB: There are some items listed under our Additions that we will never pay for under the warranty.
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The Oxford English Dictionary defines ‘Mechanical’ as: (1) relating to or operated by a machine or machinery. (2) relating to physical forces or motion. This basically means it has to be a part that moves, is moved and/or is acted upon by something else that makes it do that motion. NB: There are some items listed under our Additions that we will never pay for under the warranty.
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If, during a journey, your Vehicle suffers a Breakdown within Great Britain you can telephone 0844 693 1910 (24h service) and we will arrange for an engineer to attend. If your Vehicle suffers a breakdown whilst in the European Union, you will need to make your own recovery arrangements and submit a claim under the warranty.
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If your repair is approved and you need a hire car, because your vehicle is off the road, we may reimburse you for up 10 days for car hire, please refer to the terms of your warranty for details.
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If you purchased your warranty directly, then yes. If you sell your car, you can transfer the remainder of your warranty to your new vehicle. Depending on the make, age and mileage of your new car additional charges may apply. Call our admin team on 0800 001 4990 for full details.
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We take complaints very seriously and all complaints are thoroughly investigated by our Customer Relations Team. Our commitment to customer satisfaction means that if you are dissatisfied with the initial response, we have an escalation process in place to address your concerns further. We value your feedback and strive to continuously improve our services, ensuring that your experience with Warrantywise is of the highest standard. For more information on the escalation process, please refer to our complaints page, and if we cannot resolve your complaint between us, you can refer it to Edd China for consideration in his role as Final Arbiter.
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All calls are answered directly from our UK offices by our knowledgeable and experienced customer advice teams. We take pride in providing exceptional customer service and ensuring that your enquiries and concerns are addressed promptly and efficiently. Our dedicated teams are here to assist you with any questions you may have, offering expert guidance and support.
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Edd China fulfils the role of independent arbiter, this means he has the final say over any dispute that we cannot resolve between us, subject of course to your statutory rights.
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Quentin Willson was instrumental in working with Warrantywise from 2007 to 2023 to develop our extended warranty plans to ensure they are clear, transparent and comprehensive. In July 2023, he passed over the responsibility of final arbiter to Edd China who will use his ‘discretion’ to ensure a fair and equitable resolution on a case-by-case basis.