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A very rare company which does as it says, fantastic response time, fantastic service. Initial delay due to the lack of response from garage but once we got going. The claim was dealt with very quickly and fairly (by Lynne - Customer Services Manager) I am most impressed - Thank You. You paid up vey quickly - Thanks. Very satisfied with your service - Many Thanks. Very happy with the settlement and speed it was carried out by Warrantywise and port garage carlisle. Thank you for your assistance in dealing with my claim in such a prompt and efficiant manner. Without your intervention our holiday plans would have been ruined and cannot thank you enough. It has been a pleasure to deal with you which is more than can be said of other warranty providers. As this was my first claim, I was impressed with the speed and efficiancy with which it was processed. I believe the repairer was impressed too. Thank you. Your handling of my claim has been quite outstanding in every aspect, your simple aim is clearly acieved as far as I am concerned. Excellent service supplied by you. Claim was dealt with quickly, efficiently and simply through the Jaguar Dealer.Thanks I’ve taken out a WarrantyWise policy after very carefully checking and comparing the the alternatives… I remain confident that it genuinely is the best policy available… WarrantyWise’s was (and still is) genuinely the best available! warrantywise terms seem as good as main dealer, and much better than any other policies I’ve come across. Relatively straight forward & satisfactory from my point of view. Very satisfactory. Efficiently handled. I was nervous abour spending a tidy sum on a warranty but glad I have it now! Service 1st rate and all coms v. efficient & timely - my brother and garage owner are now considering your products Highly delighted that this unusual problem that developed in my car is now fixed. Happy with WW and would reuse the service. The service we have had from Warrantywise has been excellent in this case we have no suggestions for improvement. Excellent, prompt & easy to access service, many thanks As you say "A warranty without weasel words!" Many thanks - how refreshing :-) The procedure was simple and straightforward to follow, Guy Salmon (Maidstone) promote your warranty service, and were helpful. Your staff were very polite and courteous, with my requests and questions. Guy Salmon have always excelled as outstanding in my dealings with them. You yourselves compliment their side of things in the same outstanding manner. Thank you for your exemplary service and attention. With thanks Service received by myself was excellent. I spoke to the garage who dealt with you & they said the same, excellent service. Excellent service, many thanks Very efficient, pleasant and friendly staff. I have recommended Warrantywise to quite a few friends. A truly worthwhile investment. I am well satisfied. Thanks again. Very polite and helpful team. Thank you FIRST CLASS & GLAD THAT WE FOUND SUCH A FANTASTIC COMPANY I HAVE BEEN VERY SATISFIED, AND WILL RECOMMEND IT TO OTHERS. SHOULD HAVE MORE ADVERTS. Very happy with service supplied, thank you Thrilled to bits with this policy. Even the Garage I used said they would be surprised if you cover this bill. They told me that warrenty companies are a mightmare. I have just phoned them to tell them the good news + they are going to recommend you to friends and family. Thank you I am very happy the way my claim was handeld Prompt settlement + relatively straight forward process Excellent service, exactly as it says on your advertisement. No quibble. My claim was handled very efficiently and I would recommend your warrenty service. Thank you for your quick response to my claim. I would recommend Warrantywise to anyone I know. Very impressed - excellent service Excellent hassle free service well done. Prompt + efficient - many thanks Excellent customer care from john Harling. Professional and efficient in all his treatment of me I am more than pleased with your service. Service is great I was very impressed with the excellent service provided. I will certainly recommend you to my friends. Warrantywise provide an invaluable service Another first class job, and the garage even loaned me a car for two weeks. No improvements needed. On 3 occasions I have rung your helpDesk - quick pick up, friendly, efficient and effective people who obviously care about what they are doing - NOT the normal experience in this day and age - and hence this email. On this occasion it was Sandra and on the last Andrea. Please convey my thanks to your team. Excellent service. I have recommended the policy to other people. Very Satisfactory Service. Thanks Excellent!! Thank you for a very professional, friendly and helpful service. Everythign was dealt with quickly and efficiently. Thank you for an efficient service. V. Speedy + efficient service. John in claims was v. good! Quick, easy, will recommend to friends!! Thank you for your service Thanks for all your help - everyone I spoke to was v. friendly My claim has been paid in full but I am pleased with the service that I have receivd, I do hope that my premium will not go up because I have made a claim, it is a big comfort to know that any problem is covered by Warrantywise. My mechanic was not happy that you would not accept his word, but I do understand that you have to be sure that any claim is real. I was very pleased in the way by claim was handled. It was dealt with promptly and efficiently and enabled me to get the car repaired within a short period. I would like to thank Warrantywise for their assistance; I needed to ring Warrantywise on two occasions and on each was given straightforward answers to many questions without the need to pass me from one person to another. I was told that payment was usually made within about one week which was very re-assuring to hear. Please accept my thanks for a hassle free transaction; I'm delighted with the service you've provided. VERY HAPPY WITH THE SERVICE FROM START OF THE CLAIM TO A SPEEDY SETTLEMENT. WOULD RECOMMEND YOUR WARRANTY TO FAMILY AND FRIENDS. A FIRST CLASS SERVICE. THANK YOU. I AM PLEASED THAT MY CLAIM WAS SETTLED PROMPTLY WITH NO QUERIES. Very easy to use A totally stress-free experience. Once it got going, your service was excellent! I'm still very pleased & will certainly recommend you to others This is my second year with Warrantywise. I had to make a claim recently. The staff were very helpfull and my claim was dealt with quickly. I would recommend Warranty Wise to anyone. Well Done. Fantastic communication... Hope every time I need the help of Warrantywise they deliver the same... Keep up the good work Very happy, recommended to family and friends Thanks for the efficient & fair claims processing Excellent Service Fast efficiant service - again!! Have recommended tio friends and family. Claims department friendly and willing to listen to any queries and act appropriately. Many Thanks. 05/08/09 Efficiantly and promptly dealt with. Many Thanks. 29/07/09 I was extremely pleased with the speed and efficiancy that my claim was dealt with and thank you for that. Thank You 30/07/2009 Excellent Service 30/07/2009 An easy and painless exercise, good communication, hassle free from Warrantywise. Thank You Guided through the correct claims procedure by your staff... had the car back same day Very prompt and efficient service Very good, no fault in the system I was extremely impressed by your prompt & efficient settlement in full, of my recent claim - thank you. I would certainly recommend you to anyone requiring a used car warranty Good speedy service Very professional service, thank you FIRST TIME I HAVE TAKEN OUT A WARRANTY HAD A FAILED AIRCON COMPRESSOR COST SIX HUNDRED POUNDS WAITED FOR EXCUSES NOT TO PAY I WAS WRONG COULD,NT DO ENOUGH TO HELP PAID IN FULL THANKS TO THE TEAM AND QUENTIN Thank you for the prompt & professional manner in which my recent claim was handled - recommended. Pleased with responsiveness and speed of claim processing. Thank you Very pleased with the speed of service and friendly / helpful staff. Overall very pleased with the service. Efficient and prompt service. Well pleased. Thank you I write to commend you and Warrantywise for the way you have conducted business. From the start; for the extent of cover and for the very prompt way you refunded the balance when I cancelled the policy your performance was impressive. Obviously I am pleased I didn't have to make a claim and even more pleased I have a brand-new car with 3 years warranty. However I would certainly consider your again under other circumstances and would be prepared to recommend you to others. I can't speak more highly than that. Thank you I am happy to recommend Warrantywise after they delt with my claim in a professional manner. I will be using Warrantywise in the future. Excellent Service, Thank You Excellent Prompt Service, Many Thanks Thank you very much for your time & help. You were very efficient. No comment for improvement, very good company. Excellent service, very happy Very happy with your service - straightforward & no nonsense the way it should be. Thanks Thanks. Cheque rcvd OK. Good swift service. Paid without hassle. Will recommend. Excellent service, thank you very much. EXCELLENT SERVICE. VERY EASY TO USE WILL RENEW POLICY ON EXPIRY DATE Great service & many thanks Well done, in a fine service I'd recommend Warrantywise Excellent service! 1st class! Was dealt with very efficiantly - Thank You Very good and highly recommend warrantywise in the future. Many Thanks Would like to say a big thank you, so glad I took the warrany out. Sales & Claims are very friendly & helpful. Keep up the good work! Very good service. i am absolutely delighted by the way i have been treated, many thanks. you certainly achieve your goal of being the best used car warranty. i was expecting to have problems and disputes over the cost of the repair but was amazed when warrantywise agreed the amount and sent a cheque for the full amount with no problems. thanks for the seamless help handled very professionally Excellent and promp service. Well done. All staff were professional The whole process was painless. The garage I bought the car from recovered and repaired the vehicle. The paperwork was simple and easy to understand I was really pleased with the simple claim form - and very impressed with the friendly telephone help, and the prompt settlement. Thank You. There was a problem with the claim but this was fully discussed and a sucessful outcome was resolved. I would just like to congratulate staff for the outcome. Excellent I can not fault your service and procedure and would like to thank you for an uncomplicated and prompt service and payment. Many Thanks. Very efficiant. Work approved within the hour. Will recommend Warrantywise. First class service, Warrantywise are the exception to the publics image of car warrantys. A genuine policy for genuine claims. Would highly recommend Warrantywise to any one. You cannot improve on a perfect product! Excellent service - will use again with next vehicle. Exceptional and consistant response from Lynne, explained everything. She always called/sent emails when she said she would. This was textbook Customer Service. Many Thanks. Excellent Service...Thank you. Very friendly and helpful people to deal with, very efficiant and professional staff. Extremely satisfied. Simply can not believe how good and efficiant the service was. My vauxhall main dealer was very impressed at how quickly the approval was received to carry out the repairs. Pleased with the outcome, now that I have understood the policy. Excellent service, very quick turn around after claim, very impressed and trusted. Very satisfactory, Thank you. Very efficiant on payment of claim. Fantastic Service-Thank You. Fast efficiant service, Many thanks. Very good service provided Very happy with the service, keep up the good work ! You have been most efficiant to date An excellent service Excellent service, very happy with the result. Good Prompt Service with no fuss - thanks ! Great all round service, very professional. Excellent Service Having never claimed on the policy before I was impressed by how quickley the decision was taken to accept the claim and settle the garage invoice. Very impressive service, speedy, well organised and user friendly, Just carry on with the good work I am very pleased in the way the whole process was handled. Thank You. Prompt and thorough attention to the clients needs. You do what you say on the tin. Thank You. Fantastic service and speedy payment. First Class service, Thank you Very positive experience from start to finish, warrantywise made the process painless for us. Thanks First Class service, will recommend to my friends, very helpful staff. On the whole I am very satisfied. Many Thanks. The claim was settled with expediency. Contact with the claims dept. was dealt with sympathetically and professionally. I am delighted that Warrantywise processed my claim quickly and as detailed in my policy booklet. Thank You. Excellent Service from start to finish - Many Thanks I was impressed with the level of service from the claims department who were always willing to help, answer any questions and ensure my claim was authorised. I found your service on the phone evcellent, the way you handled my claim was trouble free to me. Delighted with the ease & simplicity of claim procedure. An excellent service. Great cover, no complications, just as advertised. Settlement of monies was very quick, which was great. Good Service. Thanks Had an issue with a claim, was very impressed with the speed of the reply and gesture of goodwill from Customer Services. Good Friendly service and rapid response to claim. Thanks for such prompt payment. Nice to recieve the cheque quickly. Good service and would take out again. Speed of settlement was excellent. First class service, Thank you very much. Excellent Service Very efficiant hassle free service. Have recommended to several people. Straight forward & efficiant, no problems. Delighted with the service and efficiancy, especially of Lynne after admin error. Very good service Excellent Service, Thank You Super Fast Payment- Very much appreciated. Simple, Excellent & easy to do. Very polite staff who I spoke to. Excellent Service. Brilliant Service A Fantastic service again, will definately be renewing with Warrantywise. As you dealt directly with Guy Salmon the Jaguar agents, I can only say that as far as I am concerned your service was Excellent & trouble free to me. I am happy with the service. Very pleased with the service, easily sorted out by Main Dealer and yourselves. Very happy with the service, by far the best warranty service received. Thanks, great service, good information, good communication. Very fast payment made, I actually thought that I may not be entitled to a claim. Thank You. All worked fairly smoothly Pleased that you were able to re-imburse my claim. Thank You for your prompt and fair response to my claim. Very impressed with Customer Services. I was very impressed with your quick response - Thanks I am delighted with the service I received from Lynne and her collegues. She was patient, Couteous, Honest and flexible. I was impressed, Thank You. A Hasty conclusion to a claim "FIRST CLASS" This is my second claim under this policy and for the second time it has gone smoothly. Cheque recieved with thanks. Overall Very good excellent service - Thank you I am pleased with the work done at the garage and the response from Warrantywise. A prompt and efficiant service with a simple process I was very pleased with the way my recent claim was handled, entirely between Warrantywise and my garage. As easy as ever to claim when required. Many thanks for an excellent service. Authorisation on work & payment instant. Service levels very high with no delays. Very satisfied with the service, it is comforting to know that an insurance policy pays out when appropriate without any fuss. Very pleased with the outcome and appreciate all the help that was given to us. Excellent Service, Thank you very much. Very Good service. Excellent Service, Very pleased Excellent service, Very impressed Very Good Fast Efficiant service. A very good efficiant service - Thank you Very Speedy Settlement, Thank You Very satisfied, excellent service, will recommend to other people. Excellent service, Nice honest people, do exactly as you state in advertisement. Prompt claim process. Very pleased with the prompt response. Reasonable Service - Thanks I was very impressed with the service, Thank You. Thank you for your prompt straightforeward service and your simple one page claim form. Thank you again for your prompt settlement. I hope this is the last claim on this policy. Happy with the service. Extremely competent and helpful England based call centre staff - Thank you. Service great. Good customer service, Query been dealt efficiantly and in a professional manner. A special thanks to Lynne, thank you for your help! Service/Action very good. Claim dealt with and settled very quickly. Very quick and efficiant service. Excellent service It is a good warranty. I am totally delighted with your service and the way you handled my claim. With the standard of care you will find it hard to improve. Extremely satisfied...Thanks Thank you very much, excellent service. Quite Satisfactory. Very Satisfactory...Thank You. Fantastic Service, delivering on what you promise without hassle. I have reccommended your warranty over your competitors to a number of my friends. Thank You much appreciated I can't praise your service enough, no squabble, no hassle, no wait - only first class service. Very happy, cant fault the service. Was happy with the service, was not complicated. Thank you, repairs carried out promptly to my full satisfaction. Great relief to know locks are now secure. It is not often these days for accolades to be handed out for service. Warrantywise is obviously an exception, as the Service Manager gave you 5 stars for the excellent way the claim was handled. He has had innumerable problems with other insurers, so you can justifiably pat yourselves on the back! Well done and Thank You. Thank You for your agreement of the claim promptly. Very happy with your service. Thank You. Thank you for your help and advice and quick resolution. Very Pleased with the service. What a fast response - a cheque by return of post. Many Thanks. Fantastic Customer care, A great company to deal with. Thank You. Very Fair - Thank You. Excellent Customer Service - Thank you. No Quibble and great fast understanding service, you certainly do what it says on the packet. Problem reported Monday, cheque recieved Thursday - What a great service ! Thank You! Excellent Service - no problems Good Service from Warrantywise my email query was answered quickly and helped me with the paperwork. As Good as ever...I always feel completely satisfied. First Claim, very impressed with the service, everything explained well. As good as ever, I always feel completely satisfied Lynne - Thank you for all the help you have given us regarding our claim. Warrantywise 's whole manner was one of friendlyness and efficiancy. I was very impressed with the way Lynne handled my claim with the review she took, it was fair and efficiant, and the cheque was issued within a few days. The cheque arrived this morning, Thank you - impressive service. Very pleased with the service...Excellent - Thank You Very quick service most pleased with the policy Very good service, much better than I have recieved from other warranty companies. |
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