Our vision
Since 2000 our vision has been to redefine the value of and need for, used car warranties. We aim to be the driving force behind keeping motorists moving and protected from unexpected costs when it matters the most.
Our mission
We are committed to being the UK’s best used car warranty company by: –
- Providing unparalleled service – We go above and beyond to ensure your peace of mind.
- Tailored solutions – We understand that each customer is unique, we provide customised warranty plans to align with your needs and preferences.
- Transparent and honest – We believe in maintaining open and honest communication with our customers. We aim to provide clear and concise information about our services at every step.
- Swift and efficient – We strive for efficiency and quick resolutions to minimise any inconvenience you may have.
- Industry leading excellence – With years of experience we continuously strive for excellence and set industry standards to bring you a warranty you can be confident in.
How we operate.
As one of the UK's leading extended car warranty providers, you can rest assured you're getting the best, and most comprehensive plan possible – regardless of the make, model and mileage of your vehicle.
How we operate
As one of the UK’s leading extended car warranty providers, you can rest assured you’re getting the best warranty possible – regardless of the make, model and mileage of your vehicle.
How we operate our service and maintenance plans
Warrantywise take a proactive approach to the whole process of servicing, maintaining, and repairing your vehicle. As part of our service, we may carry out checks such as: DVSA MOT, DVLA Service History and valuation all to make sure your car is eligible from the start of your plan. We may do this to ensure everything goes smoothly without any issues along the way. In addition, we provide servicing and maintenance facilities at preferential rates to ensure that you maintain your vehicle as reliably as possible, then, if and when a fault occurs, we can repair the problem quickly and efficiently.
What If I have a complaint?
Warrantywise take complaints very seriously. Any complaint is thoroughly investigated in the first instance by our Customer Relations Manager. If the situation isn’t resolved it is escalated to the CEO, Lawrence Whittaker.
You still have your statutory rights of complaint such as contacting Citizens Advice, Trading Standards or County Court. The final discretion for the warranty is held by independent arbiter Edd China.
Warrantywise aim to offer a unique and customer focussed approach to warranties, designed to benefit our customers.
Postal Address
The Rocket Centre,
3 Trident Way,
Blackburn,
Lancashire,
BB1 3NU
Contact details
Customer Relations Manager: rachel.blackburn@warrantywise.co.uk
Lawrence Whittaker (CEO): lawrence@warrantywise.co.uk
Edd China (Arbiter): edd.china@warrantywise.co.uk