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Warrantywise Data Reveals that German Brands are Less Reliable than you may think

  • Warrantywise survey finds that UK buyers think German cars are among the most reliable on the road, despite Warrantywise data showing many are ‘below average’
  • In a survey of more than 750 people, Mercedes, Audi and BMW were all in the top 10 for reliability – Warrantywise data, however, puts them at 27th, 28th and 29th respectively
  • Fiat, Renault and Vauxhall all perform badly in the public’s perception of their reliability but are actually well above the UK average according to Warrantywise
  • Japanese brands Toyota and Honda are the two most reliable manufacturers as picked by the public – a result also backed up by Warrantywise’s data

car brands

Warrantywise has found that many UK car buyers believe cars produced by big German manufacturers are more reliable than they actually are. Warrantywise asked more than 750 people who they thought were the most reliable manufacturers in the UK, with Mercedes, Audi and BMW all coming in the top 10. Conversely, Warrantywise’s data shows those brands a lot further down the rankings, with scores that are ‘below average’.

An open-ended survey question asked users to pick from all manufacturers on sale in the UK, to identify who they believed were the most reliable. Honda came out on top, followed by Toyota and Ford, with BMW in fourth place. But according to Warrantywise’s Dependability Rating, the public’s perception of BMW’s reliability is wildly different to the reality, with BMW placing 29th in a list of most reliable manufacturers.

Fellow German brands Mercedes and Audi also placed in the public’s top 10 most reliable manufacturers, but finished well outside of the top 10 in Warrantywise’s Depdendability Table, in 27th and 28th places respectively. Both had scores that are considered ‘below average.’

Each car manufacturer has been ranked by a dependability factor, based on the number of reported faults or breakdowns, with a score of 75 representing the UK average. A rating above 75 is considered good, and below 60 signifies a high incidence of repair work is required.  Average costs, vehicle age and model are also considered in the Warrantywise ranking.

Warrantywise also asked buyers who they believed to be the least reliable manufacturer in the UK, with Fiat, Vauxhall and Renault all in the top five most popular answers. The reality is, though, both brands perform ‘above average’ in the Warrantywise Dependability Table. Fiat, Vauxhall and Renault finished at 14th, 17th and 18th respectively, with scores of 82, 81 and 81.

Warrantywise CEO, Lawrence Whittaker, said:

“This research proves that you can’t go buying a car on reputation alone; many people will flock to certain brands and stay away from others but our data shows that those prejudices may actually be leading people in the wrong direction. If you will be buying a car soon it’s well worth taking a look at our Dependability Table and then at our after-market warranty offerings – they may just end up saving you from a big bill.”

Warrantywise Dependability Table

Dependability Score Make Average Repair Cost
 93  Honda  £535
 93  Toyota  £592
 92  Suzuki  £424
89  Mitsubishi  £833
 88  Hyundai  £577
 88  Mazda  £617
 86  Nissan  £521
 85  Subaru  £791
 85  Ford  £421
 84  SEAT  £475
 84  Peugeot  £406
 83  Smart  £390
 82  MINI  £497
82  Volkswagen  £631
 82  Fiat  £417
 82  Lexus  £603
81  Renault  £441
 81 Vauxhall  £467
 80  Kia  £522
 79  Chevrolet  £548
 78  Skoda  £492
 77  Land Rover  £453
 77  Volvo  £553
 77  MG  £399
 76  Saab  £425
 75  Citroen  £501
 74  Mercedes  £751
 74  Audi  £620
 69  BMW  £701
 64  Ferrari  £2046
 64  Jeep  £505
 64  Chrysler  £464
 60  Alfa Romeo  £590
 57  Porsche  £842
 54  Jaguar  £794
 41  Maserati  £1430

Find out what we’ve paid out in car repair bills for your car here – Simply choose your vehicle’s make from the drop-down menu.

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Thanks for reading. Make sure to stay tuned to the Warrantywise blog, FacebookTwitter and Instagram for more great content throughout 2016!

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