Mechanical, electrical parts & labour covered*.
You can be confident that our cover leaves no stone (or part) unturned.
Roadside assistance & recovery.
If you break down and need help, we’ll get to you as fast as possible.
Car hire, onward travel & expenses covered.
We’ll make sure that your journey carries on uninterrupted while we fix the problem.
Premature wear & tear covered**.
Any premature wear and tear of parts is out of your hands. Put them in ours and we’ll cover you.
Parts are replaced in pairs.
It’s our job to help keep your used car on the road for longer. That’s why when parts work in pairs, we replace them in pairs.
Cover level summary.
This is a listed parts plan. Below is a summary of the parts covered. Full details can be found in the plan book.
Engine
All major internal moving Parts of the engine including; crankshaft, camshaft, pistons, connecting rods, balance shafts, gears, oil pump and including the cylinder head, engine block and liners (but excluding; variable camshaft timing units (Vanos), chains, sprockets, tensioners, burnt out valves and valve seats).
Gaskets included
Cylinder head gasket.
Turbocharger (or supercharger)
All moving Parts (excludes Intercooler, Waste-gate and oil seals).
Gearbox and transmission (manual or automatic)
All internal mechanical Parts of gearbox, transfer gearbox, torque converter and overdrive (but excluding hydraulic actuator, internal oil cooler and /or radiator, mechatronic unit and valve body).
Clutch
Pressure plate, centre plate (excludes worn out facing material), ring gear, release bearing, master cylinder, slave cylinder, fork lever, clutch pedal and cable.
Drivetrain
Drive shafts, prop-shafts, centre bearings, constant velocity joints (excluding rubber boots), universal joints and couplings.
Differential
Crown wheel, pinion and bearings.
Suspension
Wheel bearings and cages, coil and leaf road springs, wishbones, track control arms and linkages, ball and swivel joints.
Steering
Rack and pinion, steering box, power steering rack and pinion, power steering box, pressure pipes, idler box, hydraulic and electrical power steering pump, reservoir, steering column joints and bearings, track rod ends.
Braking system
Servo, master cylinder, wheel cylinders, calipers, vacuum pump, pressure restrictor valve, and brake pedal.
Anti lock breaking system
Pump, actuator and modulator (excluding electronic control unit)
Fuel system (petrol or diesel)
Lift pump, mechanical and electrical fuel pump, injection pump, injector, fuel gauge and fuel level sender unit, airflow meter and sensor, idle speed control valve, cold start valve and regulator.
Cooling system
Radiator, heater matrix, heater fan motor, water pump, viscous cooling fan coupling, thermostat and thermostat housing.
Electrical system
Starter motor, alternator, voltage regulator, ignition coil, camshaft sensor and crankshaft sensors, indicator relay, front and rear windscreen wiper motor and washer motor, including switches, heater fan motor and horn, alarm control unit.
Drive belts
Camshaft timing belt.
Oil seals
Rear engine oil seal causing a major oil leak (dripping oil) necessitating immediate replacement, where removal of the unit is essential (excludes worn collars and shafts).
Electrical control unit
Engine management electronic control unit (ECU).
Warranty plan additions – Optional.
Plan Additions are designed to enhance our service and give you more choices when personalising your warranty cover. The below additions are optional. You can add additions during the quote process to tailor your cover to meet your needs and budget.
Your cover level is personal .
Select the plan that best suits your needs.
04/40 Cover Plan
For vehicles up to 4 years old and under 40,000 miles
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Roadside assistance & recovery
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Parts are replaced in pairs
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Car hire
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Onward travel & expenses
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Zero compulsory excess
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Premature wear & tear
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Cover from day 1
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Diagnostics
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In-car entertainment
06/60 Cover Plan
For vehicles up to 6 years old and under 60,000 miles
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Roadside assistance & recovery
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Parts are replaced in pairs
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Car hire
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Onward travel & expenses
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Zero compulsory excess
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Premature wear & tear
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Cover from day 1
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Diagnostics
08/80 Cover Plan
For vehicles up to 8 years old and under 80,000 miles
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Roadside assistance & recovery
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Parts are replaced in pairs
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Car hire
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Onward travel & expenses
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Zero compulsory excess
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Premature wear & tear
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Cover from day 1
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Diagnostics
10/100 Cover Plan
For vehicles up to 10 years old and under 100,000 miles
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Roadside assistance & recovery
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Car hire
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Onward travel & expenses
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Zero compulsory excess
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Premature wear & tear
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Cover from day 1
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Diagnostics
12/120 Cover Plan
For vehicles up to 15 years old and under 150,000 miles
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Roadside assistance & recovery
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Car hire
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Onward travel & expenses
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Zero compulsory excess
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Cover from day 1
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Diagnostics
Warranty FAQ’s.
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An extended car warranty from Warrantywise provides protection for your vehicle beyond the manufacturer’s warranty, shielding you from unexpected repair costs that can arise due to mechanical or electrical failures. With additional benefits including recovery, car hire and onward travel, to name but a few, our warranty gives you peace of mind, eliminating the stress and hassle associated with unforeseen repairs and expenses. With access to our network of approved repair centres, you can rely on professional and reliable repairs. By choosing Warrantywise, you can budget more effectively and avoid unexpected costs with cover you can be confident in.
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Our retail plans are designed to provide the most comprehensive level of cover available for the age and mileage of your vehicle. We automatically select the most appropriate level of cover for your vehicle, which you can then tailor to meet your specific needs during the online quote process or by speaking with one of our team of warranty experts on 0800 001 4990, who will help you through the process.
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At Warrantywise, we aim to make the repair process hassle-free for everyone. When you choose one of our Authorised Repairers, we will handle the settlement of the repair cost directly with them, eliminating the need for you to make any payments. In most cases, you will have nothing to pay at the time of repair. However, if you decide to use an alternative garage or repairer, you may be required to pay the bill in full following an authorised repair. Rest assured, once the repair is verified, we will promptly reimburse you directly for the covered expenses. Our aim is to provide convenience and financial peace of mind throughout the repair journey.
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As long as your car has an up to date service history you don’t necessarily need to service the car before we put it on cover. However, if the vehicle doesn’t have evidence that the last service was performed at the correct time, then you will need to arrange to have the car serviced to the manufacturer’s recommendations before your warranty cover is effective. Please refer to Section G – Servicing your vehicle for full details.
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No, you don’t have to have a car inspected before it can go on cover.
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Our plans are available in lengths to suit your needs. From monthly cover to 12, 24 or 36 month plans.
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You can choose to pay for your plan in full, over 4 month or PAYG (monthly pay as you go).
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All Warrantywise plans come with a no question 30 day money back guarantee. You can cancel the plan at any time within the first 30 days and providing you have not requested that we meet the cost of any repairs, we will cancel the plan and refund your payment without deduction.
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We always recommend using one of our Approved Repairers. These repair facilities undergo careful monitoring to guarantee the best workmanship and service quality. However, we understand that you may have a preferred garage in mind. If that’s the case, please ensure they are VAT registered and follow our provided ‘Repairs Procedure’ outlined in the plan booklet. It’s also crucial to verify that their labor rate aligns with your warranty schedule.
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If, during a journey, your car suffers a breakdown within Great Britain you can telephone 0800 054 2174 (24h service) and we will arrange for an engineer to attend to provide roadside assistance and/or recovery to an Authorised Repairer or a Repairer of your choice. If your Vehicle suffers a breakdown whilst in the European Union, you will need to make your own recovery arrangements. We will reimburse you within our normal terms and limits for a validated repair
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It is important to stop driving the vehicle immediately, and call our repairs team on 01254 355102. The lines are open Monday to Friday, 9am to 5pm and Saturday 9am to 12pm. In the case of an emergency breakdown out of hours, please call 0800 054 2174. If you continue to drive after you suspect a fault, it could invalidate your warranty. Rest assured, we are here to assist you throughout the process.
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The Oxford English Dictionary defines ‘Electrical’ as: (1) concerned with, operating by, or producing electricity. This means it has to be powered by, use, or produce electricity in order to function. NB: There are some items listed under our Additions that are not included with the main cover.
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The Oxford English Dictionary defines ‘Mechanical’ as: (1) relating to or operated by a machine or machinery. (2) relating to physical forces or motion. This basically means it has to be a part that moves, is moved and/or is acted upon by something else that makes it do that motion. NB: There are some items listed under our Additions that are not included with the main cover.
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If, during a journey, your Vehicle suffers a Breakdown within Great Britain you can telephone 0844 693 1910 (24h service) and we will arrange for an engineer to attend to provide roadside assistance and/or recovery to an Authorised Repairer or a Repairer of your choice. If your Vehicle suffers a breakdown whilst in the European Union, you will need to make your own recovery arrangements. We will reimburse you within our normal terms and limits for a validated repair.
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If you need to pay for a hire car, because your vehicle is off the road with a valid warranty repair, you can be reimbursed for up 10 days for car hire, please refer to your plan book for the amount per day.
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If you purchased your plan directly, then yes. If you sell your car, you can transfer the remainder of your warranty plan to your new vehicle. Depending on the make, age and mileage of your new car additional charges may apply. Call our admin team on 0800 001 4990 for full details.
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We take complaints very seriously and all complaints are thoroughly investigated by our Customer Relations Team. Our commitment to customer satisfaction means that if you are dissatisfied with the initial response, we have an escalation process in place to address your concerns further. We value your feedback and strive to continuously improve our services, ensuring that your experience with Warrantywise is of the highest standard. For more information on the escalation process, please refer to our complaints page. And if we cannot resolve your complaint between ourselves, you can refer it to Edd China for consideration in his role as Final Arbiter.
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All calls are answered directly from our UK offices by our knowledgeable and experienced customer advice teams. We take pride in providing exceptional customer service and ensuring that your enquiries and concerns are addressed promptly and efficiently. Our dedicated teams are here to assist you with any questions you may have, offering expert guidance and support.
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Edd China fulfils the role of independent arbiter, this means he has the final say over any dispute that we cannot resolve between ourselves, subject of course to your statutory rights.
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Quentin Willson was instrumental in working with Warrantywise from 2007 to 2023 to develop our extended warranty plans to ensure they are clear, transparent and comprehensive. In July 2023 he passed over the responsibility of final arbiter, on any issues we cannot resolve between ourselves, to Edd China who takes up the role and will use his ‘discretion’ to ensure a fair and equitable resolution on a case-by-case basis.