Warrantywise Case Study #7 – Dimitri Romanos

Every month Warrantywise contact a customer who has received excellent service from us and has encountered a recent repair. This month Warrantywise contacted Dimitri Romanos. Find out what he has to say for yourself here!

MAKE

Mazda

MODEL

5

Fault Code

Brakes

Paid

£1,328

Dimitri Romanos Case Study

Mr Romanos purchased his Mazda 5 from a local car dealer in May 2015...

He was offered the option of purchasing a Warrantywise car warranty. Mr Romanos had a look through the cover and decided that it was important for him to cover his car with a warranty. Since then he has renewed his policy with us and has been a customer for over one and a half years.

His recent repair was the second repair he had encountered in his Mazda 5. The fault occurred when Mr Romanos started to hear a noise when driving, and noticed warning lights on his dashboard, so he took the car to his local garage. The car was later diagnosed as having a fault in the braking system.

“A load of warning lights came on and the car was making a noise. So I took it to the garage, gave them my warranty book and they said they will sort it for me.”

The car was returned to Mr Romanos fully working. We asked him how he found the service provided by Warrantywise, he said,

“It was a really straightforward, nice and easy process, and I have recommended you to family and friends who are looking to buy a car warranty.”

Mr Romanos described his overall experience with Warrantywise, stating,

“It has to be one of the easiest, stress free repairs I have ever been through in my 25 years of driving, thank you.”
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