Warrantywise Case Study #5 – William Miller

Every month Warrantywise contact a customer who has received excellent service from us and has encountered a recent repair. This month Warrantywise contacted William Miller. Find out what he has to say for yourself here!

MAKE

Porsche

MODEL

Panamera

Fault Code

Differential

Paid

£3,577

William Miller Case Study

Upon purchasing his Porsche Panamera in November 2014

Mr Miller received a one year warranty from Warrantywise with his purchase, which he decided to extend further for two years, and now states he was really glad he did.

We asked Mr Miller how he found the service provided by Warrantywise,

“Thanks so much to everyone who helped us out, the service was fantastic. You came and picked up the car, spoke to the garage, found a much better solution in a far faster time and returned the car and it seems to be working fantastically, I am really very impressed.”

Mr Millers car is now back with him and fully working. When asked if he would recommend Warrantywise to friends and family he said,

Yes and yes! your service was fantastic. The best part was both you and the garage doing the repair kept us constantly updated and set realistic timeframes that you adhered to. I was expecting a real struggle getting the claim through, but was really pleasantly surprised at how quickly and efficiently you helped get my car back on the road.”

Further going on to describe Warrantywise as,

“Helpful, efficient and good communicators”

Mr Miller described his overall experience with Warrantywise as,

“Fantastic experience from start to finish, nothing was too much hassle and Warrantywise have communicated very well and made me feel like a valued customer. I would have no problem recommending you to anyone and you have put my faith back in warranty companies if anyone is hesitating I would definitely tell them to go ahead, we saved thousands!”
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