What is a discretionary Warranty?.
Edd China explains how, unlike car insurance, a discretionary warranty allows Warrantywise the flexibility to assess each repair request on a case-by-case basis. Also, it’s his job to consider unresolved repair requests applying his discretion over Warrantywise if he believes it is fair to you to do so.
“Unlike insurance a discretionary warranty allows Warrantywise a choice to assess each repair request on a case-by-case basis”
“It’s my job to consider unique situations and to make exceptions if I believe it’s fair to do so. This flexibility is really helpful, especially when things get complicated”
“Every repair goes through a careful evaluation process. If there’s a dispute I thoroughly examine all the details and evidence before I make a decision”
“Warrantywise genuinely care about it’s customers. That’s why they offer a discretionary warranty and go the extra mile and give you the peace of mind you deserve, knowing you’re protected in more ways than one “
Edd China
Warranty FAQ’s.
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An extended warranty can help you manage the cost of mechanical or electrical repairs once the manufacturer’s warrant has ended. Add-ons such as breakdown recovery, car hire or onward travel may also be available depending on the plan level.
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The warranty plan options available to you will depend on factors such as your vehicle’s age and mileage. You can then tailor selected features and limits to reflect your needs and budget.
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Each warranty is slightly different in the level of plan it provides, so please refer to your plan booklet for details.
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Warrantywise plans may be available monthly or for fixed terms of 12, 24 or 36 months. The terms and prices available for your vehicle will be shown in your quotation.
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You can pay for your Warrantywise plan in full, spread the cost over four months or choose a monthly pay-as-you-go option. Before choosing, check the payment schedule so you understand how much you will pay, when payments are due and how the pay-as-you-go option works.
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Mechanical parts are components that use movement or force to help your car operate, for example parts within the engine, steering and suspension systems. For full details please refer to your plan booklet, as the parts listed will depend on your plan level.
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We always recommend using one of our Approved Repairers. These repair facilities undergo careful monitoring to guarantee the best workmanship and service quality. However, we understand that you may have a preferred garage in mind. If that’s the case, please ensure they are VAT registered and follow our provided ‘Repairs Procedure’ outlined in your warranty plan booklet. It’s also crucial to verify that their labour rate aligns with your warranty schedule.
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The plan cannot be transferred from your current car to another vehicle, however you may be able to cancel it and put any remaining balance towards a new Warrantywise plan for your own or a family member’s vehicle.
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