Skip to content

The Warrantywise repairs process.

We understand that finding a fault with your vehicle can be stressful, which is why our friendly warranty experts are with you every step of the way. Here Edd China explains our repair process. Just found a fault? We’ll keep you moving.

“How to start a repair on my warranty.”

“It’s very straightforward just call this number 01254 648 212 and if it’s an emergency out of hours just call this number 0844 693 1910 and one of the team will be with you every step of the way.”

“Warrantywise are here when you need them most they understand that discovering a fork with your vehicle can be a stressful experience and they want to make sure that their repair process doesn’t add to that stress. That’s why their team of experts are here to help and answer any questions you may have.”

“What is the repair process? Firstly, it’s important to note that once you suspect a fault with your vehicle you shouldn’t drive it, as that could invalidate your warranty.”

“So, step 1, if you suspect a default contact warranty wise directly or any VAT-registered garage of your choice.”

“Step 2. The repairing garage will diagnose the fault with your vehicle that’s at your own expense but a reasonable diagnosis will be reimbursed if the repair request is authorised.”

“Step 3. Once the garage has identified the fault with your vehicle they need to complete the online assessment form.”

“Step 4. A warranty-wise technician will review the assessment it’s really important to wait for approval before any work is carried out this ensures that the repairs are included under your plan and helps you avoid any unexpected costs.”

“Step 5. Your authorised repairs are then carried out no matter what happens Warrantywise aim to keep you informed at every step of the process the team are here to help and make sure that your repair experience is as smooth and stress-free as possible more details can be found on the website.”

Edd China

Having an extended warranty from Warrantywise means you can drive with confidence.
Edd China

Warranty FAQ’s.

An extended warranty can help you manage the cost of mechanical or electrical repairs once the manufacturer’s warrant has ended. Add-ons such as breakdown recovery, car hire or onward travel may also be available depending on the plan level.

The warranty plan options available to you will depend on factors such as your vehicle’s age and mileage. You can then tailor selected features and limits to reflect your needs and budget.

Each warranty is slightly different in the level of plan it provides, so please refer to your plan booklet for details.

Warrantywise plans may be available monthly or for fixed terms of 12, 24 or 36 months. The terms and prices available for your vehicle will be shown in your quotation.

You can pay for your Warrantywise plan in full, spread the cost over four months or choose a monthly pay-as-you-go option. Before choosing, check the payment schedule so you understand how much you will pay, when payments are due and how the pay-as-you-go option works.

Mechanical parts are components that use movement or force to help your car operate, for example parts within the engine, steering and suspension systems. For full details please refer to your plan booklet, as the parts listed will depend on your plan level.

We always recommend using one of our Approved Repairers. These repair facilities undergo careful monitoring to guarantee the best workmanship and service quality. However, we understand that you may have a preferred garage in mind. If that’s the case, please ensure they are VAT registered and follow our provided ‘Repairs Procedure’ outlined in your warranty plan booklet. It’s also crucial to verify that their labour rate aligns with your warranty schedule.

The plan cannot be transferred from your current car to another vehicle, however you may be able to cancel it and put any remaining balance towards a new Warrantywise plan for your own or a family member’s vehicle.

Warrantywise and the Warrantywise logo are trademarks of Warrantywise. The website www.warrantywise.co.uk and all content are provided for general information only and do not form any contract of protection, insurance, or regulated financial product.

Warranty plans are issued only upon purchase and operate on a discretionary basis, meaning each repair request is considered individually and payments are not guaranteed. Please review all information supplied and make your own choice of warranty plan and any optional additions. Warrantywise does not offer financial advice, recommendations, or personalised guidance.

Warranty plan documents can be downloaded here or requested by calling 0800 169 7880.

Warrantywise Limited (No. 07963594) and Warrantywise UK Limited (No. 14775172), both trading as Warrantywise, are registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, BB1 3NU, and form part of Wise Group Holdings Limited (No. 10613336). VAT numbers: 264 8618 71 and 437 8119 76. Prices include VAT at the current rate.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
*See the plan book for further details.
Price Promise

Our Price Promise applies to any plan level you have been quoted for, where the plan level is identical (“like-for-like”). If a like-for-like comparison cannot be made, we will issue a bespoke quotation based on your needs, which we guarantee will be the most competitive price and plan we offer at that time.

To activate our Price Promise, proof of an active comparative quote (dated within the previous 30 days) is required. We do not match exclusive or restricted discounts (e.g., student, NHS, blue-light). Warrantywise reserves the right to refuse a price match where fraud or unauthorised reseller activity is suspected.

All warranty plans are governed by the details set out within the warranty plan documents. Warrantywise reserves the right to change or withdraw the ‘Price Promise’ without notice. Please contact our warranty specialists to activate the ‘Price Promise’.