- Reliability Index score out of 100
- 72
- Average repair cost
- £900
- Most regular repair request
- Clutch
- Average age at repair
- 9 years
- Average mileage at repair
- 80,000 miles
Is the Hyundai ix35 a reliable choice for used SUV buyers? Here’s what the data says
The Hyundai ix35 has been a popular choice in the UK, especially during its production years from 2009 to 2016. It was part of the initial wave of crossover SUVs that included the Nissan Qashqai and Kia Sportage, and it quickly became a staple in the UK crossover market [1]. There are some differences between crossover SUVs and standard SUVs. A crossover, crossover SUV, or crossover utility vehicle (CUV) is a type of automobile with an increased ride height that is built on unibody chassis construction shared with passenger cars, as opposed to traditional sport utility vehicles (SUV), which are built on a body-on-frame chassis construction similar to pickup trucks.
As of 2022, there were 56,673 licensed Hyundai ix35 vehicles on UK roads [2]. This indicates that the model still maintains a significant presence on the roads, even though it was replaced by the Hyundai Tucson in 2016. The ix35 was the name used for the second-generation Tucson in certain markets, including Europe, from 2009 to 2015.
In 2016, Hyundai reintroduced the Tucson name globally, effectively replacing the ix35. Interestingly the Hyundai Tucson also made it into our top 10 most reliable SUVs list and whilst they are similar vehicles, they do have notable differences in design, engine size and interior features.
The ix35 was particularly noted for being a sensible, spacious and reliable SUV, offering good value for money, although it was not the most stylish or spacious compared to some of its rivals. Despite its age, it remains an appealing option in the used car market but exactly how reliable is the ix35?
If you’re considering purchasing a used ix35, understanding its reliability and potential running costs can help you make a more informed decision. Here’s what you need to know based on recent data.
Overall reliability score
The Hyundai ix35 scores a 72 on the Reliability Index, putting it in joint 7th place. While this score places it on the lower end amongst the rest of the SUVs in the list, the ix35 still offers a good mix of reliability and affordability. However, it’s important to look at the specifics to fully gauge what you might expect in terms of repair frequency and costs.
Most regular repair request: clutch
The most regular repair requests for the Hyundai ix35 involve issues with the clutch. Clutch-related repairs can be common in vehicles of this size and type, particularly as they age or if they have been used extensively in urban driving conditions with frequent stop-start activity.
Owners of the ix35 also mention clutch problems as a known issue. There have been reports of a burning smell and issues with gears not engaging, along with the clutch pedal going soft. This seems to be happening particularly when driving in traffic [3].
To help prevent clutch issues in the Hyundai ix35, drivers should fully depress the clutch pedal when changing gears and avoid riding the clutch, as resting your foot on the pedal can lead to premature wear. Smooth gear changes and avoiding aggressive shifting, especially when the transmission is cold, are essential.
When stopped on an incline, use the handbrake instead of holding the vehicle with the clutch. Regularly check the clutch fluid level and have it inspected if any changes in operation are noticed. Following the manufacturer’s maintenance schedule and being cautious when towing or carrying heavy loads can further extend the clutch’s lifespan.
By adopting these practices, drivers can minimise the risk of clutch problems and enjoy a smoother driving experience. For that added peace of mind, you could consider an extended warranty? Under your Warranty Plan, you are protected against expensive repair bills when driving your ix35.
Most expensive repairs: engine issues
The most expensive repair request associated with the ix35 was linked to engine issues, which can be particularly costly if they arise. The data indicates that engine repairs or replacements can reach up to £4,453.20. While major engine problems are not necessarily common, they can be a significant burden if they occur.
An extended warranty can offer some financial protection against big engine repair bills. Purchase online today and enjoy motoring peace of mind. Be sure to read the plan thoroughly before you take it out so you can make an informed decision. Remember, no warranty can include everything!
Average repair costs
On average, repair requests for the Hyundai ix35 come in at £900.37. This is relatively moderate compared to some of its competitors, but still substantial enough to warrant careful consideration.
Age and mileage considerations
Our reliability index data suggests the Hyundai ix35 ages quite well. The average age at which repairs typically arise is 9.3 years, with vehicles generally having covered around 80,032 miles. Notably, the minimum age at which repairs have been requested is 7.1 years.
Considering how old the ix35 has become since being replaced by the Tucson in 2016, this should provide some comfort to ix35 owners. However, it’s important to keep in mind that every vehicle is susceptible to vehicle faults, which can and do occur at any time.
Running costs and buyer considerations
The UK market for used Hyundai ix35 vehicles offers a wide range of options, with prices reflecting factors such as age, mileage, and trim level. According to data from automotive retailers, prices for used ix35 models start at around £3,990 for older, high-mileage examples and can reach up to £13,000 for top-of-the-range, low-mileage models from the last year of production in 2016 [4][5].
The ix35 is available in various engine options, with the 1.7-litre diesel being the most economical choice, offering up to 50.4 mpg on later Blue Drive models [6]. This SUV remains a practical and affordable option for families, offering a balance of features and value in the used car market.
Final thoughts
The Hyundai ix35 offers a compelling package for those looking for a versatile and comfortable SUV, particularly if you need a vehicle with a bit more space. However, with an average repair cost of around £900.37 and potential issues with the clutch and engine, it’s important to budget accordingly. Why not consider an extended warranty as a safety net against expensive repair bills? Get a quote and buy an extended warranty online today.
Ensuring that you buy a well-maintained example with a clear service history can also reduce the likelihood of facing major repairs early on. For current market pricing, the Hyundai ix35 typically ranges between £6,000 to £13,000, depending on age, mileage, and condition. If you find one within this range that has been well cared for, you could be securing a reliable and practical SUV for the long term.
The 10 most reliable SUVs 2024 by overall score
Here are the top 10 most reliable used SUVs for 2024 according to our Reliability Index data. Each vehicle has been given a reliability rating out of 100, along with key insights, including average repair costs, the most expensive repair requests, and the average age at which repairs are needed.
The Honda CR-V leads with a top score of 85, followed by the Mitsubishi Outlander at 81. Dacia Duster comes third with 79, while Kia Sportage and Ford Ecosport score 78 and 77 respectively. Renault Captur achieves 75, with Hyundai ix35 and Nissan Juke tied at 72. BMW X3 and Hyundai Tucson round out the list, both scoring 71.
| Rank | Vehicle | Score |
|---|---|---|
| 1 | Honda CR-V | 85 |
| 2 | Mitsubishi Outlander | 81 |
| 3 | Dacia Duster | 79 |
| 4 | Kia Sportage | 78 |
| 5 | Ford Ecosport | 77 |
| 6 | Renault Captur | 75 |
| 7 | Hyundai ix35 | 72 |
| 8 | Nissan Juke | 72 |
| 9 | BMW X3 | 71 |
| 10 | Hyundai Tucson | 71 |
Sources
Disclaimer: Warrantywise Reliability Index Scoring and Data: Rank is measured by repair request frequency, average vehicle age at the time of fault, average mileage, and average labour time, from 1 August 2021 and 1 August 2024, and includes vehicles between three and ten years old where there are a minimum of 250 cars on plan. Average repair costs collated over a period between 1 August 2021 and 1 August 2024. Since the sample was selected, Warrantywise has seen a significant rise in the price of labour and parts, which will impact future repair costs. All data used is from Warrantywise’s proprietary internal research. Warrantywise believes the information contained herein to be accurate at the time of release. However, the company may upload new or updated information if required and assumes that it is not liable for the accuracy of any information interpreted and used by the reader.
Warranty FAQs.
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A used car warranty can help manage the cost of unexpected repairs after a manufacturer’s warranty ends. Warranty plans vary, so check the plan documentation carefully for listed components, exclusions, repair limits and any conditions you need to follow.
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A discretionary warranty means each repair request is assessed individually, based on its particular circumstances rather than relying on automated systems. This allows the full context of each request to be considered before a decision is made.
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An extended warranty can help you manage the cost of mechanical or electrical repairs once the manufacturer’s warrant has ended. Add-ons such as breakdown recovery, car hire or onward travel may also be available depending on the plan level.
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The warranty plan options available to you will depend on factors such as your vehicle’s age and mileage. You can then tailor selected features and limits to reflect your needs and budget.
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Yes. You can use a VAT-registered garage of your choice or a Warrantywise Authorised Repairer. If you use your own garage, check that the labour rate is within the limit shown on your plan schedule.
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Once Warrantywise has provided written authorisation, the garage can carry out the agreed repair. If further work or a change in cost is needed, the garage must contact Warrantywise and receive additional authorisation before continuing.
Payment arrangements depend on the garage you use. Warrantywise will normally pay the agreed repair contribution directly to an Authorised Repairer. If you use your own VAT-registered garage, you may need to pay first and provide the required documentation for reimbursement.
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If your car’s most recent service was completed in line with the manufacturer’s recommended schedule, you may not need to service it before your plan starts.
You will need to arrange a service within 14 days if you are unable to provide evidence of servicing, and you must follow the recommended schedule throughout the plan.
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Regular servicing helps maintain your vehicle and provides evidence that you have followed the plan requirements. Keep your service invoices and records, as Warrantywise may request them when assessing a repair request.
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Before the plan starts, the vehicle’s servicing must be brought up to date in line with the manufacturer’s recommendations, including any recommended upkeep. You will need to provide evidence that the required service and any associated work have been completed.
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No, you do not usually need to have your car inspected before taking out a Warrantywise plan. However, you will need to provide accurate information about your vehicle such as its age, mileage and service history.
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Warrantywise plans may be available monthly or for fixed terms of 12, 24 or 36 months. The terms and prices available for your vehicle will be shown in your quotation.
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You can pay for your Warrantywise plan in full, spread the cost over four months or choose a monthly pay-as-you-go option. Before choosing, check the payment schedule so you understand how much you will pay, when payments are due and how the pay-as-you-go option works.
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You can receive a full refund if you cancel within 14 days, provided you have not asked Warrantywise to contribute towards a repair. Check your plan book for the full cancellation conditions.
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If your car breaks down outside Warrantywise’s repairs office hours, including at weekends or during bank holidays, call the 24-hour breakdown assistance line on 0800 054 2174. Always follow the out-of-hours repair procedure in your plan book before agreeing to any repair work.
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Stop driving as soon as it is safe to do so, as continuing could cause further damage. Contact the Warrantywise repairs team on 01254 648 212 for the next steps, ans do not authorise repair work until you have received written authorisation from Warrantywise.
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Electrical parts are components that use, generate, store or control electrical power within your car, for example sensors, control units and dashboard displays. For full details please refer to your plan booklet, as the parts listed will depend on your plan level.
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Mechanical parts are components that use movement or force to help your car operate, for example parts within the engine, steering and suspension systems. For full details please refer to your plan booklet, as the parts listed will depend on your plan level.
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If your car breaks down while you are travelling abroad, you will need to arrange and pay for recovery. If the vehicle requires repairs, contact Warrantywise as soon as possible and follow the repair procedure set out in your plan book.
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If your vehicle is off the road while an authorised repair is being completed, Warrantywise may contribute towards the cost of a hire car for up to 10 days. Check your plan book for full details, including any daily rate or vehicle-type limits.
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The plan cannot be transferred from your current car to another vehicle, however you may be able to cancel it and put any remaining balance towards a new Warrantywise plan for your own or a family member’s vehicle.
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If you are unhappy with the service you have received, you can contact us via post, online form or by phone. Visit our Complaints page for more information.
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Our customer service teams are based in our Blackburn office. When you contact Warrantywise about a repair request, complaint or question about your warranty plan, you’ll speak to a member of the relevant team who will guide you through the next steps.
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Edd China fulfils the role of expert adjudicator, this means he has the final say over any dispute that we cannot resolve between us, subject of course to your statutory rights.
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Quentin Willson was instrumental in working with Warrantywise from 2007 to 2023 to develop our extended warranty plans to ensure they are clear, transparent and comprehensive. In July 2023, he passed over the responsibility of expert adjudicator to Edd China who will use his ‘discretion’ to ensure a fair and equitable resolution on a case-by-case basis.