- Reliability Index score out of 100
- 71
- Average repair cost
- £1471
- Most regular repair request
- Gearbox
- Average age at repair
- 7 years
- Average mileage at repair
- 68,300 miles
Considering a Used Hyundai Tucson? Here’s What to Know About Its Reliability
The Hyundai Tucson is a popular SUV(Sport’s Utility Vehicle) in the UK, consistently ranking among the best-selling vehicles in its class. Since its introduction to the UK market in 2004, the Tucson has seen steady sales, averaging around 30,000 units per year, with significant sales growth following the launch of its latest generation in 2020 [1][2].
In 2023, it finished as the sixth-favourite car in the UK, outperforming competitors like the Volkswagen Tiguan and Kia Sportage, which speaks to its strong market presence and consumer appeal [2]. The Tucson’s combination of stylish design, spacious interior, advanced technology, and a variety of engine options, including hybrids, has solidified its status as a desirable choice for UK car buyers.
However, if you’re thinking of purchasing a used Tucson, it’s important to be aware of its reliability and the potential repair costs you might face. Here’s an in-depth look based on recent Warrantywise data.
Overall reliability score: 71
The Hyundai Tucson scores a 71 on the Warrantywise Reliability Index and secures 8th place with the Hyundai Tucson. While this score is decent, it does indicate there may be some issues when it comes to reliability. Let’s take a look at what led the Tucson to end up in 8th place in the most reliable SUV list.
Most regular repair request: gearbox issues
The most regular repair requests in the reliability index data for the Hyundai Tucson involve the gearbox, specifically the manual gearbox.
The model has been reported to experience various gearbox issues, affecting both manual and automatic transmissions. Common manual gearbox problems include gear slipping and difficulty shifting [3]. Additionally, some Tucson models have experienced rough or delayed shifts, which can sometimes be addressed through transmission software recalibration [4].
To determine if your Hyundai Tucson’s gearbox is failing, pay attention to several key indicators. If you experience difficulty shifting gears, accompanied by grinding noises or resistance when trying to engage a gear, this could signal gearbox problems. For automatic transmissions, watch for signs like delayed or rough shifting, inappropriate gear selection, or a feeling of slipping between gears.
Unusual noises, such as whining, humming, or clunking sounds coming from the transmission area, can also indicate potential issues. Additionally, if you notice leaking transmission fluid beneath your vehicle or detect a burning smell, especially after driving, these could be signs of gearbox trouble. In manual transmissions, a soft or spongy clutch pedal, or the clutch failing to fully disengage, may point to clutch wear that can affect gearbox performance.
If you experience any of these symptoms, particularly if they persist or worsen over time, it’s advisable to have your Tucson inspected by a qualified mechanic or Hyundai dealership for a proper diagnosis and potential gearbox repair or replacement.
You may also want to protect yourself from gearbox repair bills with an extended warranty. Warrantywise’s extended warranties can help you drive your Tucson with confidence – subject to your Warranty Plan.
Most expensive repair: costly gearbox repairs
The most significant repair cost associated with the Hyundai Tucson was for gearbox problems. The total cost of the repair request came to a huge £8,799.74. Whilst high-ticket repairs like this aren’t commonplace, it underscores the importance of considering the vehicle’s service history and ensuring that any gearbox issues have been addressed before they become more serious. Especially when you consider that the most regular repair requests for the model are also gearbox repairs.
Your Hyundai Tucson ownership could be enhanced by an extended warranty that can protect you against costly gearbox problems. Make sure you read the warranty plan thoroughly before taking out a warranty to ensure you know what’s included and what isn’t – no warranty can include everything!
Average repair costs
On average, repair requests for the Hyundai Tucson come in at £1,471.85. This is higher than the average repair costs of some of the other SUVs in the most reliable SUV list including the Honda CR-V at £614.40 and the Renault Captur at £671.91.
If you’re looking for a reliable family SUV, the Tucson still offers good value, but it’s important to factor in these potential costs. You may need to set aside more money in your budget for repairs and maintenance on their vehicles – or consider an extended warranty to help with expensive repair bills.
Age and mileage considerations for the Hyundai Tucson
The average age at which repairs are typically needed is 7 years, with vehicles generally having covered around 68,331 miles by that point. Notably, repairs have been recorded as early as 4.3 years, highlighting that issues can emerge earlier than expected.
According to the latest data from the Department for Transport, analysed by NimbleFins, the average age of cars in Great Britain and the UK in 2022 was 8.8 years old [5]. This represents a significant increase from previous years, with the Society of Motor Manufacturers and Traders (SMMT) reporting that the average age reached a record high of 8.4 years in 2021 [6]. The trend has continued, with more recent SMMT data indicating that the average UK car is now 9 years old as of 2024 [7]. Rises in the cost of motoring and the cost of living generally, combined with two years of production delays, have delayed the rate at which cars are being replaced, and the net result is an ageing population of cars on our roads.
Given that the average age of cars on UK roads is now 9 years, your Hyundai may reach the point where repairs are needed slightly before the national average. However, with proper maintenance and an extended warranty, Tucson owners can hope to keep their vehicles running reliably even as they approach and exceed the average age of cars in the UK.
Market pricing for the Hyundai Tucson
Used Tucson models provide affordable options, with prices varying based on age, mileage, and specification. CarGurus reports that the average price for a used Hyundai Tucson is approximately £20,038.57, ranging from £1,595 for older models to over £30,000 for newer, high-spec versions [8]. Arnold Clark, a major UK car dealer, lists used Tucsons starting from £8,998, with recent models (2021-2023) typically priced between £20,000 and £27,000 [9].
The Tucson’s value proposition is strengthened by its generous standard equipment, advanced safety features, and variety of powertrain options, including efficient hybrid and plug-in hybrid variants. This pricing strategy, combined with Hyundai’s reputation for reliability, makes the Tucson an attractive option for buyers seeking a well-equipped, stylish SUV without stretching to premium brand prices.
Final thoughts
The Hyundai Tucson is a solid choice for those in need of an affordable, versatile and spacious SUV, but it’s essential to consider the higher potential repair costs associated with gearbox issues. With an average repair cost of around £1,471.85 and the possibility of major gearbox-related expenses, being prepared financially is key to enjoying a trouble-free ownership experience.
A warranty can provide financial protection and peace of mind from expensive gearbox bills (subject to your Warranty Plan). Be sure to read the plan book thoroughly before you take out the extended car warranty so you know exactly what’s included. Why not get your quote today? Buy your extended warranty online.
The 10 most reliable SUVs 2024 by overall score
Here are the top 10 most reliable used SUVs for 2024 according to our Reliability Index data. Each vehicle has been given a reliability rating out of 100, along with key insights, including average repair costs, the most expensive repair requests, and the average age at which repairs are needed.
The Honda CR-V leads with a top score of 85, followed by the Mitsubishi Outlander at 81. Dacia Duster comes third with 79, while Kia Sportage and Ford Ecosport score 78 and 77 respectively. Renault Captur achieves 75, with Hyundai ix35 and Nissan Juke tied at 72. BMW X3 and Hyundai Tucson round out the list, both scoring 71.
| Rank | Vehicle | Score |
|---|---|---|
| 1 | Honda CR-V | 85 |
| 2 | Mitsubishi Outlander | 81 |
| 3 | Dacia Duster | 79 |
| 4 | Kia Sportage | 78 |
| 5 | Ford Ecosport | 77 |
| 6 | Renault Captur | 75 |
| 7 | Hyundai ix35 | 72 |
| 8 | Nissan Juke | 72 |
| 9 | BMW X3 | 71 |
| 10 | Hyundai Tucson | 71 |
Sources
[7] The average UK car is now 9 years old, as drivers delay replacements – Auto Express 2oth May 2024
Disclaimer: Warrantywise Reliability Index Scoring and Data: Rank is measured by repair request frequency, average vehicle age at the time of fault, average mileage, and average labour time, from 1 August 2021 and 1 August 2024, and includes vehicles between three and ten years old where there are a minimum of 250 cars on plan. Average repair costs collated over a period between 1 August 2021 and 1 August 2024. Since the sample was selected, Warrantywise has seen a significant rise in the price of labour and parts, which will impact future repair costs. All data used is from Warrantywise’s proprietary internal research. Warrantywise believes the information contained herein to be accurate at the time of release. However, the company may upload new or updated information if required and assumes that it is not liable for the accuracy of any information interpreted and used by the reader.
Warranty FAQs.
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A used car warranty can help manage the cost of unexpected repairs after a manufacturer’s warranty ends. Warranty plans vary, so check the plan documentation carefully for listed components, exclusions, repair limits and any conditions you need to follow.
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A discretionary warranty means each repair request is assessed individually, based on its particular circumstances rather than relying on automated systems. This allows the full context of each request to be considered before a decision is made.
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An extended warranty can help you manage the cost of mechanical or electrical repairs once the manufacturer’s warrant has ended. Add-ons such as breakdown recovery, car hire or onward travel may also be available depending on the plan level.
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The warranty plan options available to you will depend on factors such as your vehicle’s age and mileage. You can then tailor selected features and limits to reflect your needs and budget.
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Yes. You can use a VAT-registered garage of your choice or a Warrantywise Authorised Repairer. If you use your own garage, check that the labour rate is within the limit shown on your plan schedule.
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Once Warrantywise has provided written authorisation, the garage can carry out the agreed repair. If further work or a change in cost is needed, the garage must contact Warrantywise and receive additional authorisation before continuing.
Payment arrangements depend on the garage you use. Warrantywise will normally pay the agreed repair contribution directly to an Authorised Repairer. If you use your own VAT-registered garage, you may need to pay first and provide the required documentation for reimbursement.
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If your car’s most recent service was completed in line with the manufacturer’s recommended schedule, you may not need to service it before your plan starts.
You will need to arrange a service within 14 days if you are unable to provide evidence of servicing, and you must follow the recommended schedule throughout the plan.
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Regular servicing helps maintain your vehicle and provides evidence that you have followed the plan requirements. Keep your service invoices and records, as Warrantywise may request them when assessing a repair request.
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Before the plan starts, the vehicle’s servicing must be brought up to date in line with the manufacturer’s recommendations, including any recommended upkeep. You will need to provide evidence that the required service and any associated work have been completed.
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No, you do not usually need to have your car inspected before taking out a Warrantywise plan. However, you will need to provide accurate information about your vehicle such as its age, mileage and service history.
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Warrantywise plans may be available monthly or for fixed terms of 12, 24 or 36 months. The terms and prices available for your vehicle will be shown in your quotation.
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You can pay for your Warrantywise plan in full, spread the cost over four months or choose a monthly pay-as-you-go option. Before choosing, check the payment schedule so you understand how much you will pay, when payments are due and how the pay-as-you-go option works.
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You can receive a full refund if you cancel within 14 days, provided you have not asked Warrantywise to contribute towards a repair. Check your plan book for the full cancellation conditions.
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If your car breaks down outside Warrantywise’s repairs office hours, including at weekends or during bank holidays, call the 24-hour breakdown assistance line on 0800 054 2174. Always follow the out-of-hours repair procedure in your plan book before agreeing to any repair work.
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Stop driving as soon as it is safe to do so, as continuing could cause further damage. Contact the Warrantywise repairs team on 01254 648 212 for the next steps, ans do not authorise repair work until you have received written authorisation from Warrantywise.
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Electrical parts are components that use, generate, store or control electrical power within your car, for example sensors, control units and dashboard displays. For full details please refer to your plan booklet, as the parts listed will depend on your plan level.
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Mechanical parts are components that use movement or force to help your car operate, for example parts within the engine, steering and suspension systems. For full details please refer to your plan booklet, as the parts listed will depend on your plan level.
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If your car breaks down while you are travelling abroad, you will need to arrange and pay for recovery. If the vehicle requires repairs, contact Warrantywise as soon as possible and follow the repair procedure set out in your plan book.
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If your vehicle is off the road while an authorised repair is being completed, Warrantywise may contribute towards the cost of a hire car for up to 10 days. Check your plan book for full details, including any daily rate or vehicle-type limits.
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The plan cannot be transferred from your current car to another vehicle, however you may be able to cancel it and put any remaining balance towards a new Warrantywise plan for your own or a family member’s vehicle.
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If you are unhappy with the service you have received, you can contact us via post, online form or by phone. Visit our Complaints page for more information.
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Our customer service teams are based in our Blackburn office. When you contact Warrantywise about a repair request, complaint or question about your warranty plan, you’ll speak to a member of the relevant team who will guide you through the next steps.
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Edd China fulfils the role of expert adjudicator, this means he has the final say over any dispute that we cannot resolve between us, subject of course to your statutory rights.
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Quentin Willson was instrumental in working with Warrantywise from 2007 to 2023 to develop our extended warranty plans to ensure they are clear, transparent and comprehensive. In July 2023, he passed over the responsibility of expert adjudicator to Edd China who will use his ‘discretion’ to ensure a fair and equitable resolution on a case-by-case basis.