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Help Centre.

Find answers about our warranty plans, managing your account and requesting a repair. Whether you’re considering a plan or already have one, you can find practical guidance and the next steps here.

Your questions, explained

How do I contact Warrantywise?

Whether you need help with a quote, an existing plan or a repair request, we’ll help you find the right team.

7 questions in this topic

You can contact us by phone, email, or post.

For general enquiries:

Phone: 01254 648201

Email: admin@warrantywise.co.uk.

For repair enquiries:

Phone: 01254 648212

Email: repairsadmin@warrantywise.co.uk.

Our address is:

3 Trident Way,
Trident Park,
Blackburn,
Lancashire,
BB1 3NU

Still need help?

Contact our Sales team if you need help understanding our warranty plans, getting a quote or checking the options available for your vehicle.

Phone: 0800 001 4990

Email: sales@warrantywise.co.uk

Our office hours are:

Mon – Fri: 9am to 7pm

Sat: 9am to 3pm

Sun: Closed

Still need help?

Contact our Repairs team if your vehicle has developed a problem or you need help with an existing repair request.

Have your plan reference number and vehicle registration ready so the team can find your details.

Phone: 01254 648 212

Email: repairsadmin@warrantywise.co.uk

Our office hours are:

Mon – Fri: 8.30am to 5pm

Sat: 9am to 12pm

Sun: Closed

Still need help?

If you’re unhappy with our service or a decision about your warranty plan, please let us know.

Complete our online Complaints Form and our Customer Relations Team will look into your concerns and get back to you as soon as possible.

Still need help?

For general questions about Warrantywise, your plan or who you need to speak to, complete the form on our Contact Us page and we will get back to you as soon as possible.

 

Still need help?

Warrantywise is based in Blackburn.

Our full address is:

3 Trident Way,
Trident Park,
Blackburn,
Lancashire,
BB1 3NU

Still need help?

Warrantywise will provide a response within seven working days after receiving your complaint and supporting information.

If the matter is referred to Edd China, he will aim to decide the outcome within 14 days, although complex cases may take longer.

Still need help?
Here to help

Let’s find your next step.

Whether you need help with a quote, an existing plan or a repair request, we’ll help you find the right team.

Warrantywise and the Warrantywise logo are trademarks of Warrantywise. The website www.warrantywise.co.uk and all content are provided for general information only and do not form any contract of protection, insurance, or regulated financial product.

Warranty plans are issued only upon purchase and operate on a discretionary basis, meaning each repair request is considered individually and payments are not guaranteed. Please review all information supplied and make your own choice of warranty plan and any optional additions. Warrantywise does not offer financial advice, recommendations, or personalised guidance.

Warranty plan documents can be downloaded here or requested by calling 0800 169 7880.

Warrantywise Limited (No. 07963594) and Warrantywise UK Limited (No. 14775172), both trading as Warrantywise, are registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, BB1 3NU, and form part of Wise Group Holdings Limited (No. 10613336). VAT numbers: 264 8618 71 and 437 8119 76. Prices include VAT at the current rate.

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*See the plan book for further details.
Price Promise

Our Price Promise applies to any plan level you have been quoted for, where the plan level is identical (“like-for-like”). If a like-for-like comparison cannot be made, we will issue a bespoke quotation based on your needs, which we guarantee will be the most competitive price and plan we offer at that time.

To activate our Price Promise, proof of an active comparative quote (dated within the previous 30 days) is required. We do not match exclusive or restricted discounts (e.g., student, NHS, blue-light). Warrantywise reserves the right to refuse a price match where fraud or unauthorised reseller activity is suspected.

All warranty plans are governed by the details set out within the warranty plan documents. Warrantywise reserves the right to change or withdraw the ‘Price Promise’ without notice. Please contact our warranty specialists to activate the ‘Price Promise’.