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Help Centre.

Find answers about our warranty plans, managing your account and requesting a repair. Whether you’re considering a plan or already have one, you can find practical guidance and the next steps here.

Your questions, explained

How repair requests work

Find out how to request a repair, what information you may need and what happens during the review process. Learn about repair authorisation, timescales, outcomes and the factors that may affect a repair request.

Requesting a repair

10 questions View questions

Choosing a garage

3 questions View questions

After authorisation

4 questions View questions

Repair decisions

7 questions View questions
Useful reading

Under the bonnet.

Visit our blog for updates, news, and knowledge in the world of cars, vans, EVs and everything in between with wheels.

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Let’s find your next step.

Whether you need help with a quote, an existing plan or a repair request, we’ll help you find the right team.

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Warrantywise and the Warrantywise logo are trademarks of Warrantywise. The website www.warrantywise.co.uk and all content are provided for general information only and do not form any contract of protection, insurance, or regulated financial product.

Warranty plans are issued only upon purchase and operate on a discretionary basis, meaning each repair request is considered individually and payments are not guaranteed. Please review all information supplied and make your own choice of warranty plan and any optional additions. Warrantywise does not offer financial advice, recommendations, or personalised guidance.

Warranty plan documents can be downloaded here or requested by calling 0800 169 7880.

Warrantywise Limited (No. 07963594) and Warrantywise UK Limited (No. 14775172), both trading as Warrantywise, are registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, BB1 3NU, and form part of Wise Group Holdings Limited (No. 10613336). VAT numbers: 264 8618 71 and 437 8119 76. Prices include VAT at the current rate.

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*See the plan book for further details.
Price Promise

Our Price Promise applies to any plan level you have been quoted for, where the plan level is identical (“like-for-like”). If a like-for-like comparison cannot be made, we will issue a bespoke quotation based on your needs, which we guarantee will be the most competitive price and plan we offer at that time.

To activate our Price Promise, proof of an active comparative quote (dated within the previous 30 days) is required. We do not match exclusive or restricted discounts (e.g., student, NHS, blue-light). Warrantywise reserves the right to refuse a price match where fraud or unauthorised reseller activity is suspected.

All warranty plans are governed by the details set out within the warranty plan documents. Warrantywise reserves the right to change or withdraw the ‘Price Promise’ without notice. Please contact our warranty specialists to activate the ‘Price Promise’.