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Help Centre.

Find answers about our warranty plans, managing your account and requesting a repair. Whether you’re considering a plan or already have one, you can find practical guidance and the next steps here.

Your questions, explained

Cancellations and transfers

7 questions in this topic

Yes. You can cancel your warranty at any time. If you cancel within 14 days of the warranty issue date, you’ll receive a full refund of any payments you’ve made.

If you cancel after the first 14 days, a £50 cancellation fee and a 30-day cancellation notice period apply.

Any refund will depend on the remaining period of your warranty and whether you’ve used any services or we’ve authorised any repair costs. Payments due during the cancellation notice period will continue to be collected.

Still need help?

To cancel your plan, email cancellations@warrantywise.co.uk.

You can also write to us quoting your plan number and vehicle registration at:

Warrantywise UK Limited (Admin),
3 Trident Way,
Trident Park,
Blackburn,
Lancashire,
BB1 3NU,

Alternatively, you can complete the cancellation form in the back of your plan book and return it to us using the address above.

Still need help?

Yes, you can cancel all or part of your plan within 14 days of its issue date and receive a full refund of the payments you have made.

Still need help?

If you cancel within 14 days of the warranty issue date, you’ll receive a full refund of any payments you’ve made.

After the first 14 days, any refund will depend on the remaining period of your warranty and whether you’ve used any services or we’ve authorised any repair costs.

A £50 cancellation fee also applies, and in some circumstances there may be no refund.

Still need help?

The existing warranty holder will need to request the transfer and provide proof of the vehicle’s most recent service and MOT.

The warranty must also be paid in full and the £50 administration fee will need to be paid. We’ll let you know if we need any other information to complete the transfer.

Still need help?

Yes. There is an administration fee of £50 before a transfer can be agreed.

Still need help?

The transfer must be requested within 30 days of the vehicle changing ownership.

A transfer cannot be completed if the plan has fewer than 30 days remaining or if the vehicle is over 15 years old or has travelled more than 150,000 miles.

Still need help?
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Warrantywise and the Warrantywise logo are trademarks of Warrantywise. The website www.warrantywise.co.uk and all content are provided for general information only and do not form any contract of protection, insurance, or regulated financial product.

Warranty plans are issued only upon purchase and operate on a discretionary basis, meaning each repair request is considered individually and payments are not guaranteed. Please review all information supplied and make your own choice of warranty plan and any optional additions. Warrantywise does not offer financial advice, recommendations, or personalised guidance.

Warranty plan documents can be downloaded here or requested by calling 0800 169 7880.

Warrantywise Limited (No. 07963594) and Warrantywise UK Limited (No. 14775172), both trading as Warrantywise, are registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, BB1 3NU, and form part of Wise Group Holdings Limited (No. 10613336). VAT numbers: 264 8618 71 and 437 8119 76. Prices include VAT at the current rate.

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*See the plan book for further details.
Price Promise

Our Price Promise applies to any plan level you have been quoted for, where the plan level is identical (“like-for-like”). If a like-for-like comparison cannot be made, we will issue a bespoke quotation based on your needs, which we guarantee will be the most competitive price and plan we offer at that time.

To activate our Price Promise, proof of an active comparative quote (dated within the previous 30 days) is required. We do not match exclusive or restricted discounts (e.g., student, NHS, blue-light). Warrantywise reserves the right to refuse a price match where fraud or unauthorised reseller activity is suspected.

All warranty plans are governed by the details set out within the warranty plan documents. Warrantywise reserves the right to change or withdraw the ‘Price Promise’ without notice. Please contact our warranty specialists to activate the ‘Price Promise’.