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Help Centre.

Find answers about our warranty plans, managing your account and requesting a repair. Whether you’re considering a plan or already have one, you can find practical guidance and the next steps here.

Your questions, explained

My plan information

5 questions in this topic

You can find your plan documents on our downloads page. You can also contact Warrantywise to request a printed or large-print copy.

Still need help?

You can update your contact details by contacting our friendly warranty experts on 0800 001 4990.

Still need help?

You will receive at least 28 days’ notice by email or in writing if Warrantywise offers to renew your plan. The notice will explain any changes to the charges or plan details.

Still need help?

Yes. If your plan continues automatically, you can cancel it within 28 days of the new plan’s issue date.

Still need help?

Before your current plan ends, we may offer to renew it automatically for another 12 months.

We’ll contact you in advance with any changes to the charges or plan.

Still need help?
Here to help

Let’s find your next step.

Whether you need help with a quote, an existing plan or a repair request, we’ll help you find the right team.

Warrantywise and the Warrantywise logo are trademarks of Warrantywise. The website www.warrantywise.co.uk and all content are provided for general information only and do not form any contract of protection, insurance, or regulated financial product.

Warranty plans are issued only upon purchase and operate on a discretionary basis, meaning each repair request is considered individually and payments are not guaranteed. Please review all information supplied and make your own choice of warranty plan and any optional additions. Warrantywise does not offer financial advice, recommendations, or personalised guidance.

Warranty plan documents can be downloaded here or requested by calling 0800 169 7880.

Warrantywise Limited (No. 07963594) and Warrantywise UK Limited (No. 14775172), both trading as Warrantywise, are registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, BB1 3NU, and form part of Wise Group Holdings Limited (No. 10613336). VAT numbers: 264 8618 71 and 437 8119 76. Prices include VAT at the current rate.

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*See the plan book for further details.
Price Promise

Our Price Promise applies to any plan level you have been quoted for, where the plan level is identical (“like-for-like”). If a like-for-like comparison cannot be made, we will issue a bespoke quotation based on your needs, which we guarantee will be the most competitive price and plan we offer at that time.

To activate our Price Promise, proof of an active comparative quote (dated within the previous 30 days) is required. We do not match exclusive or restricted discounts (e.g., student, NHS, blue-light). Warrantywise reserves the right to refuse a price match where fraud or unauthorised reseller activity is suspected.

All warranty plans are governed by the details set out within the warranty plan documents. Warrantywise reserves the right to change or withdraw the ‘Price Promise’ without notice. Please contact our warranty specialists to activate the ‘Price Promise’.