What is an extended or used van warranty?
Think of an extended or used van warranty as a safety net for your wheels. It's a service agreement that gives you extra protection for unexpected repairs, providing peace of mind beyond the original manufacturer's warranty.
What is the benefit of an extended van warranty?
An extended van warranty provides several benefits. It offers financial protection by meeting the cost of unexpected repairs and mechanical failures that may occur after the manufacturer’s warranty expires. It gives you peace of mind, knowing that you won’t face expensive repair bills. However, plan levels vary so it’s really important to review the terms, limitations, and exclusions of the warranty plan to understand what is protected for your vehicle.
Do I need an extended van warranty?
If your van is over 3 years old, your manufacturer’s warranty has most likely expired, leaving you vulnerable to expensive repair costs. An extended van warranty can protect you against mechanical and electrical faults, giving you added peace of mind.
What does an extended van warranty include?
Plans include different things depending on your vans age and mileage. You can find more information in your plan booklet.
What are plan additions?
Plan additions are designed to enhance our service and give you more choice when personalising your warranty plan. You can add or remove these additions during the quote process to tailor your warranty to your needs and budget.
Can I get breakdown recovery?
Yes. All our van warranty plans come with emergency breakdown as standard and we go the extra mile to include vehicle hire, onward travel and other expenses.
What is the duration of the vehicle warranty?
Our warranty plans are for 12, 24 or 36 months. There are also different plan levels that we have carefully crafted to match your
Can I choose my own garage?
Yes. You can use any VAT registered garage of your choice, however, we always recommend using one of our Approved Repairers. These repair facilities undergo careful monitoring to guarantee the best workmanship and service quality.
Different types of warranties.
Insured vs assured (discretionary) warranty. What's the difference?
Insured Warranty
Insured warranty schemes involve agreements with insurance companies and underwriters. They indemnify policyholders against losses caused by included parts in specific circumstances.
Repair decisions require underwriter authorisation, and plans operates in clear-cut terms without grey areas.
Non-insured (Discretionary) Warranty
Discretionary warranty schemes rely on the supplier’s discretion to resolve consumer problems. They offer more flexibility as repairs can be authorised in-house, including costly ones, resulting in faster turnaround times.
Discretionary warranties can extend to include repairs in the grey area. Appointing an independent arbiter ensures that the consumer is protected and that any dispute is resolved in a fair and unbiased manner.
Who is the independent arbiter for Warrantywise?
Master mechanic Edd China is the expert arbiter for Warrantywise. As arbiter, Edd will be responsible for supporting Warrantywise and its customers by providing input to the contents of its leading extended warranty plans.
As a master mechanic, Edd is perfectly placed to not only be able to advise on how to ensure its warranty plans are in keeping with industry trends and provide competitive advantages, but also ensure it meets the highest level of service and protection possible. He will also exercise his discretion and hold the final say over any repairs and can overturn any decision he doesn’t deem fair or reasonable on any customers’ behalf.
Steps to get you back on the road.
It all starts with a conversation and we’ll go from there.
Step 1.
Fault diagnosis assessed
Step 2.
If approved, repairs are carried out
Step 3.
Back on the road
What are the different plan levels?
Once you're ideal plan has been selected based on your cars age, make and mileage you can choose additional elements to personalise your warranty to suit your needs and budget.
04/40 Plan
For vehicles up to 4 years old and under 40,000 miles
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Emergency breakdown*
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Parts are replaced in pairs
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Car hire
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Onward travel & expenses
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Zero compulsory contribution
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Premature failure
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Diagnostics
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In-car entertainment
06/60 Plan
For vehicles up to 6 years old and under 60,000 miles
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Emergency breakdown*
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Parts are replaced in pairs
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Car hire
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Onward travel & expenses
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Zero compulsory contribution
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Premature failure
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Diagnostics
08/80 Plan
For vehicles up to 8 years old and under 80,000 miles
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Emergency breakdown*
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Parts are replaced in pairs
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Car hire
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Onward travel & expenses
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Zero compulsory contribution
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Premature failure
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Diagnostics
10/100 Plan
For vehicles up to 10 years old and under 100,000 miles
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Emergency breakdown*
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Car hire
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Onward travel & expenses
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Zero compulsory contribution
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Premature failure
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Diagnostics
15/150 Plan
For vehicles up to 15 years old and under 150,000 miles
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Emergency breakdown*
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Car hire
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Onward travel & expenses
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Zero compulsory contribution
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Diagnostics
Warranty FAQs.
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Each warranty is slightly different in the level of plan it provides, so please refer to your plan booklet for details.
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Our warranties are designed to provide the widest potential scope of repairs for the age and mileage of your vehicle. We automatically select the most appropriate level of plan for your vehicle, which you can then tailor to meet your specific needs during the online quote process or by speaking with one of our team of warranty experts on 0800 001 4990, who will help you through the process.
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Our warranties are available in lengths to suit your needs. From monthly warranties to 12, 24 or 36 month warranties.
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If you purchased your plan directly, then yes. If you sell your van, you can transfer the remainder of your van warranty plan to your new vehicle. Depending on the make, age and mileage of your new van additional charges may apply. Call our admin team on 0800 001 4990 for full details.