Skip to content

Help Centre.

Find answers about our warranty plans, managing your account and requesting a repair. Whether you’re considering a plan or already have one, you can find practical guidance and the next steps here.

Repair guidance

Choosing a garage

You can use a VAT-registered garage of your choice, or we can suggest one of our Approved Repairers. Whichever option you choose, the garage must follow the Warrantywise repair procedure and wait for written authorisation before beginning any work.

3 questions in this topic

Yes. You can take your vehicle to a VAT-registered garage of your choice.

Alternatively, we can help you find a garage in our Approved Repairer network.

Still need help?

A Warrantywise Approved Repairer is part of our garage network and is familiar with our repair process. Contact us if you would like help finding one near you.

Still need help?

Diagnostic work is your responsibility to agree with the repairer. Warrantywise may contribute towards reasonable diagnostic costs where the work is necessary to assess your repair request.

Please check with us before any diagnostic or dismantling work begins to find out what we may be able to contribute.

Still need help?
Here to help

Let’s find your next step.

Whether you need help with a quote, an existing plan or a repair request, we’ll help you find the right team.

Warrantywise and the Warrantywise logo are trademarks of Warrantywise. The website www.warrantywise.co.uk and all content are provided for general information only and do not form any contract of protection, insurance, or regulated financial product.

Warranty plans are issued only upon purchase and operate on a discretionary basis, meaning each repair request is considered individually and payments are not guaranteed. Please review all information supplied and make your own choice of warranty plan and any optional additions. Warrantywise does not offer financial advice, recommendations, or personalised guidance.

Warranty plan documents can be downloaded here or requested by calling 0800 169 7880.

Warrantywise Limited (No. 07963594) and Warrantywise UK Limited (No. 14775172), both trading as Warrantywise, are registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, BB1 3NU, and form part of Wise Group Holdings Limited (No. 10613336). VAT numbers: 264 8618 71 and 437 8119 76. Prices include VAT at the current rate.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
*See the plan book for further details.
Price Promise

Our Price Promise applies to any plan level you have been quoted for, where the plan level is identical (“like-for-like”). If a like-for-like comparison cannot be made, we will issue a bespoke quotation based on your needs, which we guarantee will be the most competitive price and plan we offer at that time.

To activate our Price Promise, proof of an active comparative quote (dated within the previous 30 days) is required. We do not match exclusive or restricted discounts (e.g., student, NHS, blue-light). Warrantywise reserves the right to refuse a price match where fraud or unauthorised reseller activity is suspected.

All warranty plans are governed by the details set out within the warranty plan documents. Warrantywise reserves the right to change or withdraw the ‘Price Promise’ without notice. Please contact our warranty specialists to activate the ‘Price Promise’.