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Help Centre.

Find answers about our warranty plans, managing your account and requesting a repair. Whether you’re considering a plan or already have one, you can find practical guidance and the next steps here.

Your questions, explained

I’m new to used car warranties

Learn how car warranties work and explore the extended warranty plans available from Warrantywise. You can find information about vehicle eligibility, plan inclusions and exclusions, what to consider when comparing your options and how to get a quote.

7 questions in this topic

An extended car warranty is a plan you can choose to take out after your manufacturer’s warranty ends. It can help with the cost of eligible repairs, depending on the level of your plan.

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A manufacturer’s warranty is usually provided with a new vehicle and lasts for a set period or mileage limit, with terms determined by the manufacturer.

An extended warranty can help manage the cost of eligible unexpected mechanical or electrical repairs after the manufacturer’s warranty ends.

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Car insurance and car warranties serve different purposes.

Car insurance is a legal requirement in the UK and generally relates to risks such as accidents, theft and third-party liability, whereas a car warranty is optional and is designed to help manage the cost of unexpected mechanical or electrical repairs.

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Our warranty is discretionary, meaning each repair request is considered with fairness and flexibility.

We consider the details of each repair request alongside your warranty plan before making a decision.

If you’re unhappy with a decision, you can ask us to review it. If you remain unhappy, you can refer the matter to our Expert Adjudicator, Edd China, who will review the details and use his own discretion to decide the outcome. Warrantywise will act on his decision.

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Warrantywise is a UK-based provider of extended vehicle warranty plans. We’ve been operating since 2000 and have sold more than one million plans.

Our Blackburn-based teams help customers choose a warranty, manage an existing plan and understand what to do if their vehicle develops a problem.

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Warrantywise offers extended warranty plans for cars, electric vehicles, vans, motorhomes, motorbikes, as well as classic and modern classic cars.

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Warrantywise plans are available monthly or for fixed terms of 12, 24 or 36 months.

The plan and prices available for your vehicle will be shown in your quotation. The length of your plan is shown in your plan schedule.

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Whether you need help with a quote, an existing plan or a repair request, we’ll help you find the right team.

Warrantywise and the Warrantywise logo are trademarks of Warrantywise. The website www.warrantywise.co.uk and all content are provided for general information only and do not form any contract of protection, insurance, or regulated financial product.

Warranty plans are issued only upon purchase and operate on a discretionary basis, meaning each repair request is considered individually and payments are not guaranteed. Please review all information supplied and make your own choice of warranty plan and any optional additions. Warrantywise does not offer financial advice, recommendations, or personalised guidance.

Warranty plan documents can be downloaded here or requested by calling 0800 169 7880.

Warrantywise Limited (No. 07963594) and Warrantywise UK Limited (No. 14775172), both trading as Warrantywise, are registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, BB1 3NU, and form part of Wise Group Holdings Limited (No. 10613336). VAT numbers: 264 8618 71 and 437 8119 76. Prices include VAT at the current rate.

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*See the plan book for further details.
Price Promise

Our Price Promise applies to any plan level you have been quoted for, where the plan level is identical (“like-for-like”). If a like-for-like comparison cannot be made, we will issue a bespoke quotation based on your needs, which we guarantee will be the most competitive price and plan we offer at that time.

To activate our Price Promise, proof of an active comparative quote (dated within the previous 30 days) is required. We do not match exclusive or restricted discounts (e.g., student, NHS, blue-light). Warrantywise reserves the right to refuse a price match where fraud or unauthorised reseller activity is suspected.

All warranty plans are governed by the details set out within the warranty plan documents. Warrantywise reserves the right to change or withdraw the ‘Price Promise’ without notice. Please contact our warranty specialists to activate the ‘Price Promise’.