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Mechanical, electrical parts & labour *.

You can be confident that our warranty leaves no stone (or part) unturned.

Emergency breakdown*.

If you break down and need help, we’ll get someone to you as fast as possible to assess the problem.

Car hire, onward travel & expenses.

If we agree to repair your vehicle, we’ll make sure that your journey carries on uninterrupted while we fix the problem.

Premature failure*.

Any premature failure of parts is out of your hands. Put it in ours and Edd China’s.

Parts are replaced in pairs*.

It’s our job to help keep your vehicle on the road for longer. That’s why, if your repair is approved when parts work in pairs, we replace them in pairs.

Steps to get you back on the road.

It all starts with a conversation and we’ll go from there.
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Step 1.

Fault diagnosis assessed

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Step 2.

If approved, repairs are carried out

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Step 3.

Back on the road

Edd's expert knowledge.

TV presenter and master mechanic Edd China is our expert adjudicator. With Edd on our team, you can relax knowing you're in good hands for the complexities of vehicle repairs. Take a look at Edd's warranty checklist to be sure it's right for you.

Drive confidently everywhere, every day.

  • Designed to provide the widest scope of repairs
  • If approved, no limit to the number of repairs
  • UK based customer service team

We aim to take away the worry of unexpected breakdown and the costly repairs that follow. Our Final Arbiter, Edd China, also ensures that all disputes are handled fairly and unbiassed. This is what makes Warrantywise unique.

Our UK based customer advice team is just at the end of the phone ready and waiting to help. With over 25 years industry experience we’ll do all the hard work so you can stay in the driver’s seat.

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Customer service representative

Friendly people who really know their stuff.

No matter what your circumstances, our teams are here to help and advise on the best warranty solution for you.

Your warranty is personal .

Once your ideal plan has been selected based on the age of your car, make and mileage, you can choose additional elements to personalise your warranty to suit your needs and budget.

Warranty FAQs.

A used car warranty can help manage the cost of unexpected repairs after a manufacturer’s warranty ends. Warranty plans vary, so check the plan documentation carefully for listed components, exclusions, repair limits and any conditions you need to follow.

A discretionary warranty means each repair request is assessed individually, based on its particular circumstances rather than relying on automated systems. This allows the full context of each request to be considered before a decision is made.

An extended warranty can help you manage the cost of mechanical or electrical repairs once the manufacturer’s warrant has ended. Add-ons such as breakdown recovery, car hire or onward travel may also be available depending on the plan level.

The warranty plan options available to you will depend on factors such as your vehicle’s age and mileage. You can then tailor selected features and limits to reflect your needs and budget.

Yes. You can use a VAT-registered garage of your choice or a Warrantywise Authorised Repairer. If you use your own garage, check that the labour rate is within the limit shown on your plan schedule.

Once Warrantywise has provided written authorisation, the garage can carry out the agreed repair. If further work or a change in cost is needed, the garage must contact Warrantywise and receive additional authorisation before continuing.

Payment arrangements depend on the garage you use. Warrantywise will normally pay the agreed repair contribution directly to an Authorised Repairer. If you use your own VAT-registered garage, you may need to pay first and provide the required documentation for reimbursement.

If your car’s most recent service was completed in line with the manufacturer’s recommended schedule, you may not need to service it before your plan starts.

You will need to arrange a service within 14 days if you are unable to provide evidence of servicing, and you must follow the recommended schedule throughout the plan.

Regular servicing helps maintain your vehicle and provides evidence that you have followed the plan requirements. Keep your service invoices and records, as Warrantywise may request them when assessing a repair request.

Before the plan starts, the vehicle’s servicing must be brought up to date in line with the manufacturer’s recommendations, including any recommended upkeep. You will need to provide evidence that the required service and any associated work have been completed.

No, you do not usually need to have your car inspected before taking out a Warrantywise plan. However, you will need to provide accurate information about your vehicle such as its age, mileage and service history.

Warrantywise plans may be available monthly or for fixed terms of 12, 24 or 36 months. The terms and prices available for your vehicle will be shown in your quotation.

You can pay for your Warrantywise plan in full, spread the cost over four months or choose a monthly pay-as-you-go option. Before choosing, check the payment schedule so you understand how much you will pay, when payments are due and how the pay-as-you-go option works.

You can receive a full refund if you cancel within 14 days, provided you have not asked Warrantywise to contribute towards a repair. Check your plan book for the full cancellation conditions.

If your car breaks down outside Warrantywise’s repairs office hours, including at weekends or during bank holidays, call the 24-hour breakdown assistance line on 0800 054 2174. Always follow the out-of-hours repair procedure in your plan book before agreeing to any repair work.

Stop driving as soon as it is safe to do so, as continuing could cause further damage. Contact the Warrantywise repairs team on 01254 648 212 for the next steps, ans do not authorise repair work until you have received written authorisation from Warrantywise.

Electrical parts are components that use, generate, store or control electrical power within your car, for example sensors, control units and dashboard displays. For full details please refer to your plan booklet, as the parts listed will depend on your plan level.

Mechanical parts are components that use movement or force to help your car operate, for example parts within the engine, steering and suspension systems. For full details please refer to your plan booklet, as the parts listed will depend on your plan level.

If your car breaks down while you are travelling abroad, you will need to arrange and pay for recovery. If the vehicle requires repairs, contact Warrantywise as soon as possible and follow the repair procedure set out in your plan book.

If your vehicle is off the road while an authorised repair is being completed, Warrantywise may contribute towards the cost of a hire car for up to 10 days. Check your plan book for full details, including any daily rate or vehicle-type limits.

The plan cannot be transferred from your current car to another vehicle, however you may be able to cancel it and put any remaining balance towards a new Warrantywise plan for your own or a family member’s vehicle.

If you are unhappy with the service you have received, you can contact us via post, online form or by phone. Visit our Complaints page for more information.

Our customer service teams are based in our Blackburn office. When you contact Warrantywise about a repair request, complaint or question about your warranty plan, you’ll speak to a member of the relevant team who will guide you through the next steps.

Edd China fulfils the role of expert adjudicator, this means he has the final say over any dispute that we cannot resolve between us, subject of course to your statutory rights.

Quentin Willson was instrumental in working with Warrantywise from 2007 to 2023 to develop our extended warranty plans to ensure they are clear, transparent and comprehensive. In July 2023, he passed over the responsibility of expert adjudicator to Edd China who will use his ‘discretion’ to ensure a fair and equitable resolution on a case-by-case basis.

Warrantywise and the Warrantywise logo are trademarks of Warrantywise. The website www.warrantywise.co.uk and all content are provided for general information only and do not form any contract of protection, insurance, or regulated financial product.

Warranty plans are issued only upon purchase and operate on a discretionary basis, meaning each repair request is considered individually and payments are not guaranteed. Please review all information supplied and make your own choice of warranty plan and any optional additions. Warrantywise does not offer financial advice, recommendations, or personalised guidance.

Warranty plan documents can be downloaded here or requested by calling 0800 169 7880.

Warrantywise Limited (No. 07963594) and Warrantywise UK Limited (No. 14775172), both trading as Warrantywise, are registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, BB1 3NU, and form part of Wise Group Holdings Limited (No. 10613336). VAT numbers: 264 8618 71 and 437 8119 76. Prices include VAT at the current rate.

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*See the plan book for further details.
Price Promise

Our Price Promise applies to any plan level you have been quoted for, where the plan level is identical (“like-for-like”). If a like-for-like comparison cannot be made, we will issue a bespoke quotation based on your needs, which we guarantee will be the most competitive price and plan we offer at that time.

To activate our Price Promise, proof of an active comparative quote (dated within the previous 30 days) is required. We do not match exclusive or restricted discounts (e.g., student, NHS, blue-light). Warrantywise reserves the right to refuse a price match where fraud or unauthorised reseller activity is suspected.

All warranty plans are governed by the details set out within the warranty plan documents. Warrantywise reserves the right to change or withdraw the ‘Price Promise’ without notice. Please contact our warranty specialists to activate the ‘Price Promise’.

*Price promise.

Our price promise is applicable to any plan level you have been quoted for, where the plan is the same, often referenced as 'like-for-like'.
Where we can't provide a 'like-for-like' quote, we will be provide a bespoke quote based on your needs, which we guarantee will be the best on price & plan level. In order to activate our price promise, proof of an active quote (within previous 30 days) is required. We do not match exclusive discounts. E.g student / NHS / blue light staff. We reserve the right to refuse a price match where we suspect fraud or unauthorised reseller activity.
This Warranty Plan shall be governed by and construed in accordance with English Court Law. We reserve the right to change or cancel this promise with notice. Please call our warranty experts to activate our price promise.